Client Approvals

Client Approvals is where a client account answers the questions its provider asks. When a provider's workflow needs a go-ahead, such as a wording change on your website, the question shows here with what it says now and what it would say. You choose Approve or Skip, and your provider is told your answer and who gave it.

Where It Is

Approvals is a button in the left column of a client account that has managed services, after Requests. It shows only to people who may answer for the account, and only once your provider has asked something. A number on the button shows how many questions are waiting. The page is the same for every provider and every account.

What You See

• Waiting for You: one card for each open question, with the title, the text, and Before and After boxes when your provider is showing a change. Each card has Approve and Skip.
• Answered: the last answers, each with the answer, who gave it, and when.
• When nothing is waiting, the page says "Nothing is waiting for you. You are all caught up."

Answering

Choose Approve or Skip. A question is answered once. Your answer is kept in your account and sent to your provider with your name, so their record says who answered, when, and exactly what was shown. Nothing is changed for you by answering: Skip means the provider does not go ahead.

A question that ran out of time, or that your provider closed, no longer opens and cannot be answered.

Who May Answer

Owners and admins start with the permission Answer what your provider asks you to approve (Settings, Permissions), and an owner can give it to anyone else through a role or permission group. Only people answer. An AI agent, an API key, or an assistant never answers for your account.

What Your Provider Can and Cannot See

Your provider sends a question only to your own account, and your account takes a question only from your own provider. Your provider sees your answer and the name of the person who gave it, and nothing else from your account. Other clients of the same provider never see your questions or answers.

Actions

• core.asks.client.list shows the questions waiting and the last answered ones. People only.
• core.asks.client.answer records an Approve or a Skip for one question. People only, once per question.

Neither is available to AI agents or API keys.

Export

Your questions and answers are part of Export Everything.