Cookie Policy

1. About This Policy

This Cookie Policy explains how Cascadia Web Services, LLC (“Cascadia,” “we,” “us,” or “our”) uses cookies and similar technologies on cascadiawebservices.com and our client portal, and how you can control them.

It should be read alongside our Privacy Policy, which explains more broadly how we handle personal information.

2. What Cookies and Similar Technologies Are

A cookie is a small text file placed on your device when you visit a website. Cookies allow a site to recognize your device, remember your preferences, keep you signed in, and understand how the site is used.

We also use similar technologies that do not rely on cookies, including tracking pixels, which are small transparent images or scripts that record that a page was loaded or an action occurred, and local storage, which stores data in your browser.

First-party cookies are set by us. Third-party cookies are set by another organization whose service runs on our site, and that organization can read them across other sites where its service also runs.

Session cookies are deleted when you close your browser. Persistent cookies remain until they expire or you delete them.

3. Strictly Necessary Cookies

These are required for the website to function and cannot be switched off through our consent banner. They do not require consent because the site cannot operate without them.

Cloudflare security cookies (including __cf_bm, and cookies set by Cloudflare Turnstile on our forms) – third party (Cloudflare, Inc.) – used for bot detection, spam prevention on forms, traffic routing, and protection against malicious activity – varies, typically up to 30 days. Turnstile runs in the background on our forms and is subject to the Cloudflare Turnstile Privacy Addendum. Our forms work whether or not you accept other cookies.
Consent record (cws-consent, stored in local storage rather than as a cookie) – first party – records your cookie choices so you are not asked again on every page – kept until you clear your browser data or change your choice.
Contact form visit details (cws-visit, stored in session storage rather than as a cookie) – first party – remembers the page you first arrived on and the site that referred you, so a message you send through our contact form tells us how you found us – deleted when you close the browser tab.

4. Live Chat

Our live chat is our own service, run by us on our website. Nothing is set for the chat until you start one.

Chat session cookie (cws_chat) – first party – set only when you start a chat, so the conversation continues as you move between pages or come back to it later; it is used for nothing else – up to 30 days.
Chat read marker (cwl-seen, stored in local storage rather than as a cookie) – first party – remembers the last reply you have seen, so the chat button can show when a new one arrives – kept until you clear your browser data.

These are needed to provide the chat you ask for, so they are not part of the choice in our consent banner. When you start a chat without being signed in, Cloudflare Turnstile checks in the background that the message is not automated, as described under Strictly Necessary Cookies.

5. Analytics

We use a cookieless analytics service to understand how our website is used, such as which pages are viewed, how visitors arrive, and general browser, device, and country information. It does not set cookies or store anything on your device, and it does not track you across other websites. We see only aggregated statistics, not individual visitors.

Because it does not use cookies, it runs without a choice in our consent banner.

We also receive aggregated search performance data through Google Search Console. This reports how our pages appear in search results and does not involve cookies placed on your device by us.

If we add analytics that set cookies, we will list them here and ask for your consent through our consent banner where the law requires it.

6. Advertising and Conversion Tracking

We do not use advertising, retargeting, or third-party conversion tracking technologies on our website, and we do not sell or share personal information for cross-context behavioral advertising.

If that changes, we will update this policy first, and any such technology will stay switched off until you accept it through our consent banner where the law requires consent.

Partner referrals. If you arrive through a link shared by one of our approved referral partners, we note that partner’s code so they can be credited if you later become a client. For the rest of your visit, the code is kept in your browser’s session storage (cws-ref) and is deleted when you close the tab. If you accept functional cookies, we also set a first-party cookie (cws_ref) that keeps the code for 90 days. Both hold only the partner’s code, never your name, contact details, or browsing history, and neither is shared with the partner or any third party. We also record the click itself (the partner code, the page, and the time) so commissions are paid accurately.

7. Managing Your Preferences

Our consent banner. When you first visit, our consent banner lets you accept or reject non-essential cookies. You can change your choice at any time using the cookie button in the corner of every page. Live chat works either way, as described under Live Chat. Withdrawing consent does not undo processing that already occurred.

Global Privacy Control. We honor the Global Privacy Control and similar browser-based opt-out signals as a valid request to opt out of the sale or sharing of personal information, where technically feasible.

Browser controls. Most browsers let you block or delete cookies through their settings. Blocking all cookies, including strictly necessary ones, will prevent parts of our website and client portal from working, including staying signed in.

8. Changes to This Policy

We may update this Cookie Policy as our website changes and as third parties revise their own technologies. Cookie names, purposes, and lifetimes set by third parties may change without notice to us. The current version is always posted here with the date of last update shown at the top.

9. Contact Us

Questions about this Cookie Policy may be directed to:

Cascadia Web Services, LLC
A Delaware limited liability company registered to do business in Oregon
3439 SE Hawthorne Blvd #939
Portland, OR 97214, United States
Telephone: +1.541.581.4300
Email: help@cascadiawebservices.com
Web: cascadiawebservices.com