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Cart Recovery

Cart Recovery: Follow-Up Emails for the Carts Your Store Loses

Plenty of shoppers fill a cart and leave, and the follow-up that could bring some of them back rarely gets written. We write a short sequence in your shop’s voice, send it from your store's own domain through our sending, with consent and unsubscribe, so it reaches the inbox, and report each month how much revenue came back.

With Cascadia you get

  • Sent from your store's domain
  • Timed to how people actually buy
  • Reported in money, not opens
  • Nobody chased who already bought
  • Watched every week
  • A clear monthly summary

Why Start with Cart Recovery

Sent from Your Own Domain

Emails go out through our own sending on your store's domain, set up with SPF, DKIM, and DMARC, not from your web server, so they have a better chance of reaching the inbox. Only shoppers who agreed to hear from you get them, and every email has an unsubscribe link.

Timed to How People Actually Buy

Timing follows what your buyers do instead of a template delay. A customer who completes the order drops out of the sequence.

Reported in Money, Not Opens

Every month you see revenue recovered. Open rates are easy to flatter and say nothing about orders.

What You Get

Everything Cart Recovery Covers

The sequence itself, who receives it, what we monitor, and what you can see.

The Sequence

  • A follow-up sequence written for your shop
  • Your own wording, not a template
  • Sent from your store's domain, with consent and unsubscribe
  • Timing tuned to what your buyers do
  • Live within the first week

Who Gets Chased

  • Nobody chased who has already bought
  • One short sequence per cart, not a drip campaign
  • Unsubscribes honored automatically
  • Quiet hours respected
  • Switched off in a day if you want it gone

What We Watch

  • Abandoned carts counted every day
  • Delivery failures caught, not ignored
  • A broken checkout link spotted before the next send
  • Every send recorded, with what it earned
  • A message from us if the sequence stops sending

What You See

  • Recovered revenue in your portal, any time
  • What each send earned, in money
  • Which carts came back and which did not
  • A month-on-month comparison
  • The wording we send, visible at any time

What Sets It Apart

  • Sent from your store's domain
  • Timed to how people actually buy
  • Reported in money, not opens
  • Written for your shop
  • Every send checked before it goes out
  • Your customers stay yours

Ready to Follow up Your Carts?

Tell us what you sell and we will write the sequence around it.

A Cart Plugin Versus a Managed Sequence

Most cart plugins supply a template and a timer. The rest is yours to sort out: what the email says, whether it arrives, who gets left alone, and what it earned.

The plugin your store came withCascadia Cart Recovery
What to compareThe plugin your store came withCascadia Cart Recovery
WordingA stock template with your logo addedWritten for your shop and approved by you
SendingSent from your web server, often landing in promotionsSent from your store's domain, with consent and unsubscribe
TimingOne fixed delay for every buyerTuned to what your buyers actually do
Who Gets ChasedA customer who already bought can still get the emailDropped the moment the order comes in
ReportingOpens and clicksRevenue recovered, in money, each month
UpkeepSet once and forgottenReviewed and retimed as the shop changes

What Clients Say About Working with Cascadia

“I’ve always dreaded website management, but Cascadia has done an incredible job with my WordPress site, making it one less thing for me to worry about.”
Alex R.Cascadia client

Want Your Carts Followed Up?

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Who Cart Recovery Fits Best

Shops Whose Carts Stall at Checkout

If shoppers add items and then disappear, a short, well-timed email is the cheapest way to ask them back. We write it, send it, and report what it earned.

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Owners Who Kept Meaning to Set This Up

Writing the emails, timing them, and getting them delivered are three separate jobs, so the follow-up keeps slipping. We handle all three and can switch it off in a day.

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Agencies with Store Clients

Each client store gets its own sequence and its own monthly figure in money. You get a result to show the client without building the emails yourself.

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Curious What Your Abandoned Carts Are Worth?

We begin by counting the unfinished carts and their value, before a single email goes out.

How It Works

1. We Look at Where Carts Are Lost

We start with your checkout and orders: how many carts go unfinished in a month, what they were worth, and where people drop out. You get that picture before anything is sent.

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2. We Write the Sequence and Send It

The emails use your wording, follow your buyers’ timing, and go out from your store's own domain through our sending, with consent and an unsubscribe link. Anyone who has bought is dropped, and you see every word before it is sent.

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3. We Report What Came Back

Each month you see what the sequence recovered in money, which carts returned, and which did not. If the timing needs a change, we make it.

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Pricing

What Cart Recovery Costs

Cart Recovery

$99/mo per store
Month to monthNo setup feeLeave any time

What We Do for You

  • Your own wording, not a template
  • Quiet hours respected
  • Abandoned carts counted every day
  • What each send earned, in money
  • Sent from your store's domain

Ask us

Answers to Common Cart Recovery Questions

Weighing us against another option? The comparison pages take the main ones in turn.

See the Comparisons

Still have a question?

What is abandoned cart recovery?

It is following up by email with shoppers who added items to a cart and left without buying. We write the emails for your shop, send them from your store's own domain through our sending, with consent and unsubscribe, and report the results as recovered revenue.

What does Cart Recovery include?

A follow-up sequence written for your shop, sent from your store's own domain through our sending, with consent and unsubscribe, and timed to your buyers. Anyone who has already bought is dropped from it. Each month you see what it recovered, in money.

Why not use the plugin my store came with?

A plugin usually sends a template on a timer from your web server, which is a big reason such emails end up in promotions. Ours is written for your shop and goes through a delivery service, and someone reads the results every month.

Will this annoy my customers?

It is one short sequence per abandoned cart, not a drip campaign. Buyers who complete the order are dropped, unsubscribes are honored automatically, and you see the wording before it is sent.

How long before it is live?

Within the first week. Writing the sequence and connecting it to your store and delivery service is the work. Once it runs, it needs nothing from you.

Do I keep control of the wording?

Yes. You approve the wording before anything goes out and can read what is being sent at any time. Ask for a change and we make it.

What do you need from me to start?

Access to your store and your delivery service, plus a note on anything you would rather we not say.

What if I have no delivery service?

We set one up before the sequence goes live. An email that lands in spam does not help anyone, so this step is required.

What is in the sequence?

A short reminder written for your shop. Timing follows your buyers’ habits, there is one sequence per cart, and it stops the moment someone buys.

How is this different from Review Requests?

Cart Recovery writes to people who did not finish buying. Review Requests writes to people who did, once the order has arrived. They are separate services, and Commerce Pro carries both along with Store Watch.

Will you tell me if it stops sending?

Yes. If the sequence stops or deliveries start failing, you hear from us before a quiet stretch in revenue gives it away.

How do you measure what it recovered?

By the orders that came back after a follow-up, reported in money. Open rates are not the headline because they say little about revenue.

Do you install anything on my shop?

Nothing that changes how it works. We connect to your store and your delivery service, and the sequence runs from there.

What is not included?

Newsletters and wider email marketing. This service is the cart follow-up only. Review invitations belong to Review Requests, and checkout testing belongs to Store Watch.

What does it cost?

Cart Recovery is $99 a month per store. Commerce Pro adds Review Requests and Store Watch for $199 a month, against $227 when all three are bought separately.

Can I stop at any time?

Yes. The service is monthly and can be switched off in a day. Your customers and your delivery service stay as they were.

Ask Us Anything

We’d love to hear from you!