Chat Permissions for Connections
Part of the MountDev Ops Chat documentation. Updated November 5, 2026
MountDev Ops Chat documentation | Updated November 5, 2026
These are the permissions a connection can hold in Chat. Each one is a single action. Pick only what the connection needs. A connection acts as the member who made it and never does more than that member could.
| Permission id | Level | What it does | Inputs |
|---|---|---|---|
chat.conversation.get | Read | See a chat and its messages | id (required) |
chat.home | Read | See who is online and the open chats | none |
chat.lead | Write | Turn a chat into a CRM lead | conversation (required) |
chat.note | Write | Add a note to a chat for the team | conversation (required), text (required) |
chat.settings.get | Read | See Chat Settings | none |
chat.ticket | Write | Turn a chat into a Helpdesk ticket | conversation (required) |
See a Chat and Its Messages
Permission chat.conversation.get | Read | MCP tool chat_conversation_get (action chat.conversation.get)
POST /account/api/v1/actions/chat.conversation.get
{"id":1}See Who Is Online and the Open Chats
Permission chat.home | Read | MCP tool chat_home (action chat.home)
POST /account/api/v1/actions/chat.home
{}Turn a Chat into a CRM Lead
Permission chat.lead | Write | MCP tool chat_lead (action chat.lead)
POST /account/api/v1/actions/chat.lead
{"conversation":1}Add a Note to a Chat for the Team
Permission chat.note | Write | MCP tool chat_note (action chat.note)
POST /account/api/v1/actions/chat.note
{"conversation":1,"text":"Example"}See Chat Settings
Permission chat.settings.get | Read | MCP tool chat_settings_get (action chat.settings.get)
POST /account/api/v1/actions/chat.settings.get
{}Turn a Chat into a Helpdesk Ticket
Permission chat.ticket | Write | MCP tool chat_ticket (action chat.ticket)
POST /account/api/v1/actions/chat.ticket
{"conversation":1}