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MountDev Ops Chat Features

14 features: 14 available and 0 coming.

Every feature of MountDev Ops Chat, grouped like its docs, with who can use it and when it arrived. Nothing is hidden: features for owners and admins are listed too, each labeled with who can use it.

14 features14 available0 coming

Answering Chats 8 Features

  • See who is on your websites now, your team's status, and open and recently closed chats.

    Everyone with access to Chat
    Available
    SinceOctober 22, 2026
  • Set yourself available or away so visitors and your team know who is answering.

    Everyone with access to Chat
    Available
    SinceOctober 22, 2026
  • Reply live to visitors, or leave a note only your team can see.

    Everyone with access to Chat
    Available
    SinceOctober 22, 2026
  • Close a chat, take one for yourself, or let owners and admins hand it to someone else.

    Everyone with access to Chat
    Available
    SinceOctober 22, 2026
  • Turn a chat into a Helpdesk ticket or a CRM lead with one click.

    Everyone with access to Chat
    Available
    SinceOctober 22, 2026
  • Email a visitor the whole chat when they ask, and let them request it themselves.

    Everyone with access to Chat
    Available
    SinceOctober 22, 2026
  • Receive pictures and documents from visitors right inside the chat.

    Everyone with access to Chat
    Available
    SinceOctober 22, 2026
  • Visitors who gave their email are told when you replied and they did not see it.

    Everyone with access to Chat
    Available
    SinceOctober 22, 2026

Website Chat 3 Features

  • Paste one line on your websites to show the chat bubble, and replace it if it is misused.

    Owners, admins, and anyone whose role allows it
    Available
    SinceOctober 22, 2026
  • Visitors leave a message outside office hours and it reaches Helpdesk or Chat.

    Everyone with access to Chat
    Available
    SinceOctober 22, 2026
  • Signed snippets, rate limits, and a bot trap keep your public chat safe from abuse.

    Owners, admins, and anyone whose role allows it
    Available
    SinceOctober 22, 2026

Settings 3 Features

  • Choose the bubble's title, greeting, color, position, and whether visitors give a name and email.

    Owners, admins, and anyone whose role allows it
    Available
    SinceOctober 22, 2026
  • Set your time zone, daily hours, and closed days for when visitors see you online.

    Owners, admins, and anyone whose role allows it
    Available
    SinceOctober 22, 2026
  • Choose who hears about new chats and which address chat emails come from.

    Owners, admins, and anyone whose role allows it
    Available
    SinceOctober 22, 2026

Chat changelog | Updates for Chat

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