Zoho Backstage for Event Websites, Registration, and Ticketing

We run your Zoho Backstage portal for a monthly fee. That includes the event website, ticket classes, registration forms, payment setup, and the connections to Zoho CRM and Books, plus the edits that come up before and after each event. You keep ownership of the account and the attendee data.

Backstage is Zoho's event platform. You create a portal, build events inside it, publish an event website, sell tickets, and collect registrations. It also holds the agenda, speakers, and sponsors, and supports virtual and hybrid events alongside in-person ones.

Yes. The default form seldom asks what an organizer needs. We add custom questions, mark the important fields as required, and set up approval or waitlist flows when registration is not automatic. A good form means cleaner data and no last-week scramble for dietary needs or job titles.

A ticket class is a type of admission with its own price, quantity, and sales window, such as early rate, member rate, or free access. We create each class, set the limits and dates, and add discount codes where they help. Then we buy each one as a test and refund it.

Backstage supports the common gateways, and the best one depends on your country and what your finance team already uses. We connect it, set currency and tax handling, and run test payments including a refund. Receipts and failed payments should behave correctly before real buyers arrive.

Yes, and we set up the link during onboarding. Registrants arrive in CRM as records your sales team can work, and you can send them into Zoho Campaigns for follow-up. Once configured, the sync runs by itself.

Yes. We connect Backstage to Zoho Books or Zoho Billing so ticket sales, payments, and refunds reach your accounting records on their own. That ends the month-end reconciliation sheet. If your accounting system is not Zoho, we can often bridge it through the API.

Yes. Online delivery adds settings that in-person events skip, such as session hosting, how attendees join, and who sees which content. We configure those and test the join path ourselves before the event opens, so nobody is fixing a link ten minutes before the keynote.

Yes, and clients tell us it matters most. We stay reachable while your event is running, so a check-in problem, a broken registration link, or an attendee who cannot reach a session gets handled in time to matter. Priority plans carry faster response commitments for large or high-stakes events.

Yes. We build the agenda, add sessions with their times and rooms, and attach speaker profiles and photos. When a speaker cancels or a room changes, send us the update and the published schedule is corrected within two business days.

Yes. Overlapping events are normal for conference teams and membership groups. We save a template from a finished event, so each new date starts from a proven structure. Your plan covers the portal and every event in it, not one event.

Yes. We set up a custom domain and apply your branding to the event website, and we can embed registration into pages on your existing site. We test the result on desktop and mobile before it goes public.

Often that is exactly the request. We review what is configured, list what is broken or unfinished, and say what we would change before touching anything. Existing events, attendee data, and past reports stay intact, and most takeovers begin with a cleanup pass.

We set up user roles so each person on your team sees only what the job needs, such as ticketing, content, or reports. We also remove access when someone leaves. You decide who has the keys, and we keep the list tidy.

There is no ticket counter. Send a new session, a price change, a form field, or an email rewrite, and we handle it within two business days on your plan's monthly hours. Large scoped work, such as a full multi-event rebuild, is quoted separately at your plan's project discount.

Yes. Our plans cover any mix of Zoho apps, Zoho One or individual apps, priced by hours of Zoho work rather than by users or apps. If you run several, one plan covers the apps you have.