ClickSend alternative

What You Get Instead Of Running ClickSend Yourself

Two-way conversation that stays inside Zoho. Replies land on the record, and nothing about your customers leaves your own Zoho account: no vendor dashboard, no copy of your data, no phone home. Message one person or a whole shortlist, and every reply lands back on the record in SMS History.

What makes it different

Nothing phones home
Two way, not one way
Your Twilio, your rates
Personalized at any volume
Every number, not just one
History follows the record

The short version

Cascadia, compared with ClickSend

ClickSend retired its SMS integration for Zoho CRM on 31 December 2025, and now points Zoho users at its own Automation Builder or at Sinch. Almost every SMS connector for Zoho Recruit sends your candidate records somewhere else first. Their platform composes the message, their platform holds the thread, and your pipeline quietly exists in two places.

What you get here

  • Runs Inside Your Zoho Account
  • No Phone Home Architecture
  • Built In Deluge Only
  • Your Twilio Account And Numbers
  • Two Way Candidate Conversations
  • Search And Send One To One
  • Bulk Send To Selected Records
  • Send To A Specific List
Get started

What ships in the standard plan here

Everything in this list ships as standard.

  • Runs Inside Your Zoho Account
  • No Phone Home Architecture
  • Built In Deluge Only
  • Your Twilio Account And Numbers
  • Two Way Candidate Conversations
  • Search And Send One To One
  • Bulk Send To Selected Records
  • Send To A Specific List
  • Full History On The Record
  • Dynamic Text From Recruit Fields
See Twilio SMS for Zoho Recruit

What our team takes on

The reply that decides whether somebody turns up on Monday lands on infrastructure you did not pick and cannot audit. This extension inverts that arrangement, and nothing is ever sent back to us.

Every number, not just one

Records rarely hold a single phone number. The extension detects every phone field on a contact or account, including custom ones, and lets you choose which to text.

History follows the record

Messages are stored against the candidate or client record rather than against a single application.

Nothing phones home

We hold no copy and run no dashboard on our side. There is nothing for us to lose in a breach and nothing for you to ask us to delete, because we were never holding it.

Two way, not one way

Candidates answer a text when they will not answer a call or an email. This one captures the reply.

Get started

Who this comparison is for

Recruiters chasing candidates who went quiet

A text gets read faster than an email and candidates actually answer it.

Agencies confirming interviews and start dates

Interview reminders cut no shows, and templates plus dynamic fields mean the message writes itself from each record. Schedule it for the evening before.

Agencies answering client data questions

The extension runs inside your own Zoho Recruit account, your Twilio account handles delivery, and nobody sits in between holding a copy. Erasure requests are simple when there was only ever one copy to erase.

How the Zoho Recruit SMS integration works

Four steps, and none of them involve standing anything up. You install the extension from the Zoho Marketplace, connect your Twilio credentials, and start texting from a record.

  1. 1

    We assess your current setup

    First we look at how things run today: what you already pay for, what is configured where, and which parts are actually causing you trouble.

  2. 2

    Install from the Zoho Marketplace

    Nothing is hosted anywhere else, no server needs provisioning, and the SMS History module appears in Zoho Recruit ready to use.

  3. 3

    Connect your own Twilio account

    Different teams or brands can send from different numbers, so replies reach whoever should be handling them.

  4. 4

    Text a record and watch the reply land

    Open a contact or account, pick a number, and send. Use a saved template if it is a message you send often, and dynamic fields fill in the details from the record.

Get started

What clients say about working with Cascadia

“I’ve always dreaded website management, but Cascadia has done an incredible job with my WordPress site, making it one less thing for me to worry about.”
Alex R.
Cascadia client
“I’ve worked with Cascadia for several years now. They are always ready to help in any way I ask and can implement my ideas with ease. A company that values their clients!”
Liz D.
Cascadia client
“Cascadia has been great to work with! We recently needed some updates, and Cascadia was quick to get them completed! We highly recommend Cascadia Web Services.”
Naomi T.
Cascadia client
“Cascadia is very responsive and we’re happy with them as our primary IT vendor.”
Royle J.
Cascadia client
“They do great work, been using for years. Prompt responses to requests.”
Brian M.
Cascadia client

Ready to make the switch?

Talk to us about your setup

The difference that matters

No second account, no second system

Both options give you two-way texting on your Zoho Recruit records, and on paper the feature lists look similar. The difference is architectural. ClickSend is a messaging platform you sign up for, and your conversations run through it. Ours is built in Deluge and runs inside your own Zoho account against your own Twilio credentials, so there is no ClickSend account to hold, no vendor dashboard to log into, and no copy of your customer data anywhere but Zoho.

If your objection to texting from Zoho Recruit has ever been “who else ends up holding this data”, that is the question this answers.

Where ClickSend stands now

What ClickSend does, in their own words

ClickSend retired its SMS integration for Zoho CRM on 31 December 2025. Their help center now files the Zoho CRM guide under Discontinued and points Zoho users at other ClickSend products instead. What follows is what that page says.

The Zoho CRM integration is retiredClickSend titles its Zoho CRM guide Integration Guide: Zoho CRM (Discontinued), and states that the ClickSend SMS integration for Zoho CRM was retired on 31 December 2025.
Message history does not travelClickSend says message history cannot be migrated, and recommends backing up your message logs before uninstalling the integration from Zoho CRM.
Standard users are pointed at Automation BuilderClickSend directs Zoho users to its own Automation Builder, which it says carries pre-built Zoho CRM workflows and needs no coding.
Enterprise users are pointed at SinchFor enterprise, ClickSend recommends migrating to Sinch SMS for Zoho CRM, which it describes as a fully supported, enterprise-grade solution.

Taken from ClickSend help center. Checked September 2026.

Ask us

ClickSend alternative questions

Straight answers about switching, pricing, and what moves with you.
We already use ClickSend. What changes here?
What changes is that candidate history follows the record. Somebody misses out on one role and comes back for the next one, and the whole thread stays in one place, so whichever recruiter picks them up in six months can read what was said.
No. The extension is built in Deluge and runs inside your own Zoho account, using your own Twilio credentials. Message content stays in your SMS History module, and we have no access to it.
Yes. Candidates, client contacts, and accounts are all in scope. That matters because most candidate conversation happens over text rather than email, and this keeps that conversation attached to the candidate record rather than trapped on somebody’s personal phone.
Yes. You connect your own Twilio account and use your own numbers, so carrier charges are billed to you directly at Twilio rates rather than resold through us with a margin on top. It also means your message records sit in your Twilio console under your name, and you can change providers or numbers whenever you want.
Candidates, contacts, and accounts. You text the person on the record, so the conversation belongs to that candidate or client relationship rather than to one application. That keeps the thread readable as somebody applies for one role, misses out, and comes back for the next one.
Yes. Select the records you want and compose the message once. Everybody selected receives it, and each send is logged against that individual record rather than into one shared pile. That is the fastest way to update a whole shortlist when a role is filled or an interview day moves.
In the SMS History module, as a new entry linked to the record that replied. Nobody has to copy anything across or check a separate inbox. Because history is attached to the record itself, any recruiter who picks up that candidate later can read the full exchange without asking around for context.
No. The extension has no phone home capability. It runs inside your Zoho environment and does not transmit your candidate records, phone numbers, or message content to us. We hold no copy of any of it, and there is no vendor side dashboard collecting data in the background. This is the main structural difference between this extension and most alternatives.
Entirely on the Zoho platform, written in Deluge. There is no embedded third party interface, no external web application, and no separate service your data has to travel through. Everything happens inside your own Zoho Recruit deployment, which keeps the data boundary simple to explain to a client running a vendor assessment.
Yes. Dynamic text pulls values straight out of Zoho Recruit and drops them into the message body when it is sent. Candidate name, job title, or interview time can all be used. That means a message going out to forty shortlisted candidates still reads as though it was written for each one individually.
Yes. Templates let recruiters save the messages they send most often and pick one instead of typing it again. Templates work alongside dynamic fields, so a saved message still fills in each candidate’s own details at send time. It removes most of the retyping from interview confirmations, reminders, and follow ups.
The extension detects every phone field on the record rather than assuming a single default. Candidates often have a mobile, a home number, and a work line on file, and all of them are available for you to choose from. That matters when the mobile sits in a custom field rather than the standard one.
Ask Us Anything
We’d love to hear from you!
Email ushelp@cascadiawebservices.comCall us800.610.3575Text us800.610.3575
Contact Form