Twilio SMS for Zoho Recruit

Two-Way SMS Inside Zoho Recruit

Recruiters can text a candidate or client contact from the Zoho Recruit record in front of them, through a Twilio account that belongs to you. Send to one person or a full shortlist, and each reply is saved to that record in SMS History.

What makes it different

Nothing phones home
Candidates text back
Your Twilio, your rates
Personalized at any volume
Mobile, home or work line
History follows the record

In detail

What each part will do

The same extension the Zoho CRM and Zoho Desk versions run, built for candidates and clients. It is written in Deluge and runs inside your own Zoho Recruit, with no dashboard of ours in between. Candidates answer texts and ignore email. Texting from the candidate record keeps the exchange in the file the recruiter is already working.

Sending from the record

Open a candidate record, choose a number and send. The message goes from the record your team is already working, rather than from a separate app they have to keep open.

Sending to many at once

Select the records you want, by hand or from a filtered view, and send once. Every recipient gets their own history entry, so the result can be reviewed person by person rather than as one batch.

Templates and dynamic fields

Reusable messages live in their own module and can carry placeholders. Each placeholder is replaced with that record’s value when the message is prepared, so a saved message still reads as specific to the person receiving it.

On a bulk send the placeholders are resolved separately for each recipient.

Scheduling

A message can be held for a date, time and timezone you choose. It is written to history as pending, then sent when it is due and marked as sent, with failures recorded rather than swallowed.

Replies that land on the record

When someone texts back, the reply is logged automatically and linked to the matching record in your Zoho Recruit, so the thread stays with the customer rather than sitting in a separate inbox.

Numbers and history

The extension reads the phone fields the record actually holds instead of assuming one, and lets the sender pick. Sent, received, scheduled and failed messages all sit in your own Zoho account under your own permissions.

Your Twilio account, your credentials. You bring your own Twilio account and numbers, so Twilio bills you directly at their rates and no messaging is resold through us. This extension is not on the Marketplace yet. The Zoho CRM and Zoho Desk versions are.

What you get

What the Zoho Recruit SMS extension includes

All 22 of these are part of the extension itself and run inside your own Zoho Recruit.

Automation

  • Built in Deluge only
  • No phone home architecture

Setup

  • Runs inside your Zoho account
  • Your Twilio account and numbers

Data and records

  • Full history on the record
  • Automatic phone field detection
  • History stays on the record

Messaging

  • Two way candidate conversations
  • Search and send one to one
  • Bulk send to selected records
  • Send to a specific list
  • Dynamic text from Recruit fields
  • Reusable message templates
  • Choose the number you send from
  • Scheduled message delivery
  • Inbound replies logged automatically

What sets it apart

  • Nothing phones home
  • Candidates text back
  • Your Twilio, your rates
  • Personalized at any volume
  • Mobile, home or work line
  • History follows the record

Want to hear when Twilio SMS for Zoho Recruit ships?

Give us a way to reach you and we will get in touch when it is ready.

Talk to usSee the comparisons

Texting inside Zoho Recruit compared with a third party SMS platform

Any SMS app on the Zoho Marketplace can send a message. The real question is what happens to your candidate database along the way, and who still has a copy of it a year from now.

What to compareHow it works here
Data stays in Zoho vs data leaves ZohoCandidates and contacts are never exported to a vendor platform, so no second copy of your candidate database ends up on infrastructure you cannot audit.
Your Twilio account vs resold messagingA reseller hides the carrier cost in a per message price you cannot check, and leaving often means giving up your numbers. With your own Twilio account, the rate and the numbers are both yours.
Flat org price vs per user seatsYou pay one price for the organization, so bringing another recruiter onto texting does not grow the bill.
Replies on the record vs a separate inboxWhen recruiters text from their own phones, the conversation walks out with them. Here the reply is logged on the candidate record, and whoever picks up that candidate next reads the whole thread.
No vendor access vs vendor holds your dataNothing you send passes through us, so we have no messages to read.
Native Deluge vs an embedded web appWritten in Deluge and running on the Zoho platform, with nothing embedded from a third party and no outside web app between your records and Twilio.

Cost

How it will be priced

This one is not on the Zoho Marketplace yet. Here is how the pricing works across the family, so there are no surprises when it lands.

The extension

Priced for the organization rather than per user, and bought through the Zoho Marketplace. Adding another person who needs to text does not change it.

The messages

Twilio bills you directly at their own rates, on your own account. We never resell messaging, so there is no margin added between you and the carrier.

Right now

Talk to us and we will tell you when it is listed, with the price at launch. Nothing to pay and nothing to install yet.

The Twilio SMS extensions for Zoho CRM and Zoho Desk are already listed if you need one of those today.

Recruiters chasing candidates who went quiet

Candidates who let emails sit will usually answer a text. A recruiter can message them from the record already open, and the back and forth stays with that candidate, so the next recruiter knows exactly where it was left.

Agencies confirming interviews and start dates

An interview reminder cuts no shows. Choose a template, let dynamic fields pull the name, role and time from each record, and schedule it to go the evening before.

Agencies answering client data questions

When an agency client asks where candidate data goes, the answer takes one sentence: it stays in your Zoho Recruit and goes nowhere else.

1. Install from the Zoho Marketplace

Look up the extension on the Zoho Marketplace and install it into your org like any other. You get a ten day free trial to use it on live roles before you decide.

2. Connect your own Twilio account

Put your Twilio credentials into the setup screen and pick the numbers to send from. The Twilio account is yours, so charges come from Twilio at its rates and the delivery records sit in your console.

3. Text a record and watch the reply land

Open a candidate, contact or account, pick a number and send. For messages you repeat, start from a saved template and let dynamic fields fill in the details from the record.
Ask us

Answers to common Zoho Recruit SMS questions

Comparing a few options? Each of our comparison pages covers one of the main alternatives in detail.
What is this Zoho Recruit SMS integration?
An extension for Zoho Recruit that texts candidates, client contacts and accounts through your own Twilio account. Find one candidate and send a single message, or pick a shortlist and message everyone on it at once. Replies are stored in the SMS History module on the right record, so the full conversation stays readable in Recruit.
Yes. Candidates, client contacts and accounts can all be texted. Most candidate conversation already happens by text rather than email, and this keeps it on the candidate record instead of stuck on the personal phone of one recruiter.
Yes. Your own Twilio account and numbers mean Twilio bills you directly at its rates, and we never resell messages with a margin. The message records sit in your Twilio console under your name, and you can change numbers or providers whenever you choose.
Candidates, contacts and accounts. You text the person on the record, so the conversation follows the candidate or client relationship instead of a single application. Someone who applies for one role, misses out and comes back for the next still has one readable thread.
Yes. Select the records, write the message once and send. Each person on the shortlist receives it, and every send is logged on its own record. It is the fastest way to update a shortlist when a role is filled or an interview day moves.
In SMS History, as a new entry on the record that replied. There is nothing to copy over and no second inbox to watch. Because the history is part of the record, a recruiter who takes over that candidate later can read the whole exchange without chasing anyone.
No. There is no phone home capability. The extension runs inside your Zoho environment and never sends your candidate records, phone numbers or message content to us. We keep no copy and run no background dashboard, and that is the main structural difference from most alternatives.
On the Zoho platform, written in Deluge. There is no embedded third party interface, no outside web application and no separate service for your data to pass through. It all stays inside your own Zoho Recruit deployment, which is easy to explain to a client running a vendor assessment.
Yes. Dynamic text takes values from Zoho Recruit fields and adds them to the message at send time, such as a candidate name, a job title or an interview time. A message to forty shortlisted candidates still reads as though each one was written personally.
Yes. Recruiters keep their most common messages as templates and pick one instead of retyping it. Templates work with dynamic fields, so each candidate still gets their own details, which covers most interview confirmations, reminders and follow ups.
Every phone field on the record is detected, so you are not stuck with one default. Candidates often have a mobile, a home number and a work line on file, and you can choose any of them. That helps when the mobile number is stored in a custom field instead of the standard one.
Yes. Write the message now and set when it should go out. An interview reminder can go the evening before without anyone at a desk, which helps across time zones and for anything that must arrive the morning of a start date.
From the Zoho Marketplace, like any other Zoho extension. Install it into your org, enter your Twilio credentials on the setup screen, and you can text your first candidate right away. There is nothing to host, no server to set up and no package to install elsewhere.
Yes. The Zoho Marketplace listing includes a ten day free trial, so you can install it, connect Twilio and text real candidates before you commit to anything. The trial cannot be extended, so line up your Twilio credentials before you begin.

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