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White Label Partner Program for Custom Builds Integrations Support

Our white label partner program lets your agency sell hosting, maintenance, security, performance, development, Zoho, Frappe, email, and marketing work under your own name. You own the client relationship and you set the retail price. We deliver quietly in the background and never appear in front of your client. Applications are reviewed rather than accepted automatically, which keeps the roster small enough that every partner gets real attention.

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Your brand, our delivery

What makes our white label partner program different

Most white label arrangements are really just a discount with a logo swapped in. Ours is built around the two things agencies actually worry about: whether the provider will turn up in front of their client, and whether they will still own that client a year from now. We answer both in writing rather than in a sales call. Almost everything else about the program, including how we price it and who we let in, follows from those two commitments.

Why agencies choose a white label partner

White label partnership vs hiring or subcontracting

Most agencies solve capacity by hiring, by subcontracting to freelancers, or by partnering. Hiring is slow and the payroll outlives the work. Freelancers answer to nobody and have a habit of going quiet mid-project. Here is how a white label partnership compares across the things that decide whether an arrangement survives a bad month.

Capacity without adding payroll

Hiring a developer means salary, benefits, and payroll that outlives the contract which justified it. A partner arrangement scales with your book instead. You add capacity the month you win a client and you stop paying for it the month you lose them.

Coverage that never takes vacation

One in-house developer is a single point of failure. They take holidays, they get sick, and eventually they resign. A team covering your accounts does not have those gaps, and no client of yours has to hear that the person who knows their site is away.

One invoice instead of a dozen

Subcontracting to several freelancers means chasing several invoices, several rates, and several people who bill differently. Every partner account rolls into one monthly bill from us. Your bookkeeping becomes a single line rather than a reconciliation exercise.

Your brand stays on the work

A freelancer might email your client directly, sign off with their own name, or send across a report with their logo on it. We produce nothing your client sees with our name attached, and we have no route to contact them even if we wanted one.

Clients that remain yours

Subcontractors sometimes decide your client would be better off as their client. Our non-solicit removes that risk in writing and keeps running for twelve months after the partnership ends. You are not training a future competitor on your own account list.

Escalation to named engineers

When a client site breaks, you need someone who answers. Managed-tier partners get a named account manager and an escalation path that reaches an engineer rather than a form. Partner-tier accounts route through the standard queue with full context attached.

Built for agencies ready to grow

Who our white label partner program fits best

This program earns its keep when you have clients who need ongoing technical work and no sensible way to staff it. If you are turning down retainers, marking up a freelancer and hoping for the best, or paying a developer who sits idle between projects, a partner arrangement usually removes that problem for good.

How the partnership works

How our white label partner program works

The rhythm is deliberately boring. You apply, we review, and if it fits you start moving clients across whenever you are ready. After that you talk to your clients and we talk to you. None of that changes as you grow, apart from how much attention your account gets.

1

You apply and we review

You tell us about your agency, the clients you serve, and which services you want to offer under your own name. A person reads it rather than an automated form. If it looks like a fit we set up a call, walk through how the arrangement works in practice, and answer the awkward questions about client ownership before either side commits to anything.

2

You onboard clients at your own pace

Once you are approved, you start bringing accounts across whenever their renewals allow it. We handle the migrations at no separate charge, which is usually the part that stops agencies from switching providers at all. No minimum applies in your first year, so nothing pushes you to move faster than your client conversations actually allow.

3

You bill, we deliver in the background

From there the pattern repeats every month. Your client pays you at whatever rate you set. You pay us at your partner rate on one consolidated invoice. Work arrives through you, escalations come back through you, and unbranded reports land in your inbox ready to forward. None of that changes as you grow, apart from how much attention your account gets.

Transparent white label partner pricing

Pricing

Managed WordPress
Development

Partner Program

30%
off all managed services
$1,000/mo minimum from month 13

DETAILS

The entry tier, open to any agency that passes our review. You take 30 percent off every managed service we offer and resell it under your own brand at whatever price you decide. The $1,000 monthly minimum does not begin until month thirteen, so you have a full year to move clients across at your own pace.

Managed WordPress
Development - Projects

Partner Program

40%
off all managed services
$3,000/mo minimum, by invitation

DETAILS

The managed tier, available by invitation once your volume supports it. You take 40 percent off the same catalog and add a named account manager, priority escalation to engineers, partner-branded reporting, and quarterly account reviews. The $3,000 monthly minimum applies from the start, since partners are invited at that level.

Testimonials

Here's what others had to say

Everything included in the program

Complete white label partner program coverage

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Your Brand on Every Deliverable

Reports, audits, and scoped documents ship with your logo and your agency name. Nothing we hand you needs editing before it reaches your client.
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No Direct Contact With Your Clients

We never email, call, or message your clients. Every question and every update routes through you, so the relationship stays entirely yours.
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Unbranded Monitoring and Audit Reports

Site health, uptime, and security reports arrive without any Cascadia marking. Forward them as they are, or drop them into your own client dashboard.
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Partner-Branded Status Pages

Managed-tier partners get a status and reporting page served under a domain you control. Your clients check your URL, not ours.
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30% Off All Managed Services

The partner tier takes 30 percent off everything we bill as a managed service. You set your own retail price on top and keep the full margin.
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40% Off at the Managed Tier

Invited partners move to 40 percent off the same catalog. The deeper discount reflects your volume, not a different level of care.
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Every Service in the Catalog

Your discount covers WordPress, Zoho, Frappe, email, marketing, and operations work. Products and plugin licenses are excluded.
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One Invoice, Not Twenty

All of your partner accounts roll into a single monthly invoice. You reconcile one line instead of chasing a separate bill for every client site.
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Twelve Months Before Minimums Apply

New partners get a full year to migrate clients across before the monthly minimum takes effect. You ramp at the pace your book actually moves.
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Reviewed Applications, Not Open Signup

A person reads every application. We check that you run an agency with real clients, which keeps the partner roster small and the support quality high.
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Managed Tier by Invitation

You cannot buy your way into the managed tier. We invite partners once their volume and their working relationship with us justify it.
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Written Client Non-Solicit

Your clients stay your clients. We commit in writing not to approach them, during the partnership or for twelve months after it ends.
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Migration Help for Existing Clients

Moving a client book onto our stack is the hard part. We handle the migrations for accounts you bring across, at no separate charge.
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Named Account Manager

Managed-tier partners get one person who knows your accounts. No ticket roulette, and no re-explaining your setup to whoever picks up.
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Priority Escalation Path

When something breaks on a client site, managed partners jump the standard queue. Escalations reach an engineer instead of a triage form.
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Second-Line Technical Support

You handle the first conversation with your client. Anything you cannot resolve comes to us with full context, and we take it from there.
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Our Engineers on Your Client Calls

Bring one of our engineers onto a client call under your brand. They answer the technical questions as part of your team and leave the relationship with you.
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Quarterly Account Reviews

Managed partners get a standing quarterly review covering account health, upcoming work, and anything starting to drift. It catches problems while they are still small.

Answers to common white label partner questions

Frequently asked questions
What is a white label partner program?
A white label partner program lets your agency sell another company's services under your own brand. You own the client relationship, set your own pricing, and put your name on the work. We deliver in the background and never appear to your client. For agencies, it is a way to offer services you do not staff for without hiring, training, or carrying the payroll.
What is the difference between white label and reselling?
Reselling means you buy at wholesale and sell on, but the original provider is usually still visible somewhere in the process. White label goes further: our name appears nowhere. Reports carry your logo, we never contact your client, and as far as your client knows the work is yours. If you want the brand fully removed, white label is the arrangement you want.
How much is the white label discount?
Partner tier is 30 percent off all managed services. The invitation-only managed tier is 40 percent. The discount applies across WordPress, Zoho, Frappe, email, marketing, and operations work. Products and plugin licenses are excluded. You set whatever retail price you want on top and keep the difference as your margin.
Is there a minimum monthly spend?
The partner tier has a $1,000 monthly minimum, but it does not apply until month thirteen. You get a full year from approval to migrate clients across at your own pace. The managed tier carries a $3,000 monthly minimum. Both are measured on retail value before your discount is applied.
Do I have to pay a platform fee?
No. There is no setup fee, no monthly platform fee, and no per-seat charge. You pay for the services your clients use, at your partner rate. The minimum spend is the only commitment, and it does not start until you have had a year to build your book.
How do I join the white label program?
Applications go through a review rather than instant signup. You tell us about your agency, your existing client base, and which services you want to offer. A person reads it. We are checking that you run a real agency with real clients, because a small roster is what lets us keep support quality high for the partners we do take.
Why is the program approval based?
White label support costs us more per account than direct work does. We are handling escalations through you, producing unbranded deliverables, and in some cases joining your client calls. That only works if the partner roster stays small enough to serve properly. Open signup would flood the queue and the partners already in would feel it first.
Will you ever contact my clients directly?
No. We do not email, call, or message your clients, and our name does not appear on anything they see. Every question, update, and report routes through you. The one exception is written into the agreement: if a partner account goes unpaid, we may notify affected clients to prevent an unexpected service loss.
Who owns the client relationship?
You do, and we put that in writing. Your clients are yours during the partnership and stay yours afterward. We commit to a non-solicit that runs for twelve months past the end of the agreement, so ending the partnership does not put your book at risk. That protection is the point of the arrangement.
What happens if I drop below the minimum spend?
One soft month is fine. We notify you the first time you land under the threshold and nothing changes. If a second consecutive month comes in below it, the account moves to the lower tier or to retail pricing the following month. You always get a warning before anything shifts, so it is never a surprise on the invoice.
How does support work when my client has a problem?
You take the first conversation. You know the client, their history, and what they actually need. Anything you cannot resolve comes to us with context attached and we handle it from there. Managed-tier partners skip the standard queue and reach an engineer directly, which matters when a client site is down.
Can your team join calls with my clients?
Yes, for managed-tier partners. One of our engineers joins under your brand, answers the technical questions, and leaves the relationship entirely with you. It is useful when a client wants depth you cannot give them on the spot, and it means you do not have to fake expertise or stall until you can check with us.
How do I get into the managed tier?
By invitation. You cannot buy in. We invite partners once their volume supports it and once we have enough working history to know the relationship runs smoothly. Every partner starts at the partner tier, so the path is simply to bring accounts across and let the track record build.
Can I move my existing clients onto your stack?
Yes, and we do the migrations for you at no separate charge. Moving an established client book is the part that stops most agencies from switching providers, so we take it on rather than leaving it as your problem. Tell us what you are running now and we will plan the sequence with you.
What services can I white label?
Everything we bill as a managed service. That covers WordPress hosting, maintenance, security, performance, and development, plus Zoho and Frappe work, email infrastructure, marketing, and operations. Our products and third-party plugin licenses sit outside the program and are billed at standard rates without a partner discount.
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