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A Confluence Alternative Whose Bill Does Not Follow Your Peak Headcount

Confluence is licensed per user, and on a monthly plan Atlassian bills the highest seat count you reached that cycle. Managed Frappe Wiki is one flat five hundred a month however many people log in, on an instance that stays yours.

What Confluence charges for, and what the invoice actually follows

A per user licence, a peak seat count, and a marketplace bill beside it
Atlassian documents its billing rules in more detail than most vendors bother with. Read the licensing pages rather than the pricing page, because the rules are where the real cost lives once a working team is on it.
Icon representing a monthly bill pinned to the highest seat count of the cycle

The monthly bill follows your busiest day, not your average one

Under maximum quantity billing, a monthly Confluence subscription is charged on the highest number of seats assigned at any point in the cycle. Seats added mid month are prorated. Seats removed mid month earn no credit whatsoever.
Icon representing marketplace applications billed separately from the licence

The apps that make it fit are a second subscription

Atlassian sells Confluence a la carte and expects you to add Marketplace apps as you need them. Those apps are licensed per user as well, and they fall under the same peak seat rule. The platform licence is the floor rather than the figure.
Icon representing a self hosted deployment carrying a published end of life date

The self hosted way out has a date printed on it

Confluence Data Center reaches end of life on 28 March 2029. Atlassian states that subscriptions and their Marketplace apps expire that day and the products become read only. Cloud is where this is going.

One licence that ratchets upward, one fee that sits still

Confluence is the more established platform. It is also a bill you cannot make smaller inside a month.
On one side is the documentation standard of the enterprise software world, licensed per user on a scale that only moves upward inside a billing cycle. On the other is an open source wiki, one flat monthly fee at any headcount, and an engineer reshaping the space model, the review chain and the search around what you have already written.

Cascadia

An open source wiki shaped to your space model and review chain, hosted, supported, and billed as one figure that ignores the seat count.

Without Cascadia

A licensed platform charged per user at your peak monthly count, with marketplace apps subscribed alongside it.

Comparison

Cascadia vs Confluence
Every row below is about shape and cost rather than capability. Confluence is a serious platform, and several of these rows describe how it is billed rather than what it does. The four cards under the table carry the other half of the argument, so read those as well. All of the configuration work sits inside our managed Frappe Wiki service.

One monthly figure that does not change when the team grows

No peak seat count from one busy week setting the whole month

No marketplace subscription needed before the wiki fits your process

No published end of life date on the self hosted deployment option

A named engineer from month one rather than a support tier you upgrade into

The person who built the approval workflow is the person who answers about it

Source you can read, change and keep running long after we are gone

One database holding the document, the project and the customer record together

A deployment that can move on premise if a policy ever asks it to

A fit review that costs nothing and can end with us pointing you at them

Generic logo representing a comparable provider.
Confluence

Where Confluence fits

If your engineering team already lives in Jira, Confluence is the better purchase and the integration on its own settles it. Pages linked to issues, one vendor, one contract, is a real advantage and we cannot manufacture it.
Cascadia Web Services logo

Cascadia Web Services

Where the peak seat rule starts to hurt

We are for the case where the reader count dwarfs the writer count, where the seat total swings from month to month, and where the documentation matters rather more than the issue tracker sitting beside it.

Where Confluence is strong

Icon representing a documentation platform already standard in enterprise teams
It is the documentation standard your next engineering hire already knows
Confluence has been the default in software organisations for well over a decade. Anybody who has worked in one can navigate it on their first morning. Frappe Wiki is plainer, and that unfamiliarity is a genuine cost we are asking you to absorb.
Icon representing a documentation tool wired directly into an issue tracker
If you run Jira, the integration is the whole argument
A page that links to an issue, a release note assembled from a sprint, a requirement sitting beside the ticket that implements it. If Jira runs your delivery, Confluence sits next to it in a way nothing we host can match.
Icon representing a support tier carrying a financially backed uptime guarantee
Premium buys an uptime guarantee with money behind it
Confluence Cloud Premium carries a 99.9 percent uptime commitment backed by service credits, around the clock support and a one hour response on critical issues. We hold ourselves to a standard we describe rather than one you could invoice against, and that is a fair thing to hold against us.
Icon representing a marketplace of thousands of ready made extensions
The Marketplace solves problems we would have to build
Diagramming, structured content, deeper permissions, external publishing. Whatever the requirement, somebody has already shipped an app for it. We build against Frappe Wiki instead, which is slower in the first month and cheaper by the year, and only one of those is an advantage today.
None of that is grudging. Confluence is a serious product with two decades behind it. What this page is about is a billing rule that charges your peak and refunds none of your trough, on documentation most of the company only ever reads.

What a flat five hundred a month covers once the seat count stops moving the bill

Icon representing a wiki reshaped around an existing approval process
The wiki bends to your structure, rather than your structure to a space scheme
A licensed platform gives you spaces, and spaces are what you get. When the documentation has to mirror a department structure and a review chain the vendor never imagined, the answer is usually an app purchase. Here it is a field, a workflow and an afternoon.
Icon representing one flat monthly price unmoved by the seat count
One figure, with no busiest day of the month inside it
Five hundred a month for Standard and a thousand for Priority. Hire in March, contract in April, run a two week project with forty contractors in it. The figure at the bottom of the invoice does not notice.
Icon representing readers who cost nothing to add to the documentation
Readers cost nothing, because nothing is counting them
Most people in a business read documentation and never write a line of it. On a per user licence each of them is a full seat at your peak count for the month. On an instance you own each of them is a login, and nobody reconciles anything.
Icon representing work instructions and orders sharing a single database
One instance, if ERPNext is already the system of record
Frappe Wiki runs on the same bench as ERPNext, so the work instruction, the item it describes and the order it was written for share one database and one permission model.
Confluence will run documentation well for a team whose seat count sits still and whose engineers already live in Jira. Ours is the case where the readers outnumber the writers several times over, and where the monthly total refuses to settle. The same reasoning runs underneath the rest of our managed Frappe services.

Onboarding process

What the first sixty days look like when years of spaces have to come across

Standing the software up takes an afternoon. Everything below decides whether the page somebody needs on a Tuesday is still findable a year from now.

1

We read the space tree before we open the software

Somebody in your business knows which pages are load bearing, which have been stale for three years, and which restrictions were set once by a person who has since left. That conversation comes first, because a permission scheme nobody can explain will not survive a migration.

2

Pages cross over and reconcile before anyone is asked to trust them

Pages, attachments, comment history and the space hierarchy move into a copy first. Macros are where this gets interesting, because a page built on a Marketplace macro has to be rebuilt rather than converted, and every one of those is listed before we start.

3

Only the restrictions you actually rely on get rebuilt

Most Confluence estates carry page restrictions nobody remembers setting. We separate the ones enforcing a real policy from the ones that are archaeology, rebuild the first group, and write down the second so the decision stays yours.

4

One full publish cycle runs before we step back

A real draft, a real review, a real approval and a real publish, on your pages, with us watching it happen. Handover comes after that has worked once, and not before.

Testimonials

Don't Take Our Word For It

Two ways a per user wiki bill stops matching the work
Two situations with one thing in common. In both the platform was more than capable, and the shape of the invoice is what failed. If you have not settled on a knowledge base at all yet, our managed Zoho Learn service is usually the cheaper place to begin.
Colleagues working side by side at desks in a shared office.

How this plays out

A hiring spike in one week set the price of the whole month

Scenario one. A services business onboards twenty seasonal staff on the second of the month and offboards them on the twenty eighth. Under the peak seat rule the wiki bills all twenty for the full cycle, and finance spends an afternoon working out why the invoice moved.
A small team talking over coffee with a laptop open between them.

When this comes up

The apps cost more than the wiki and nobody had added them up

A second situation. A manufacturer adds a diagramming app, a structured content app and an approval app, each licensed per user alongside the platform. No single purchase was unreasonable. Together they are the larger half of the invoice.
500-1,000

Dollars a month, flat, at ten seats or five hundred and every peak between

Everything from the first space review to the monthly report, with no separate line for readers, apps or peak seat counts.
0

Dollars of software licence, and no per user charge sitting above it

Frappe Wiki is open source, so the licence is free and the figure above buys the design work, the hosting and the support.
4-8

Weeks before a real draft, review and publish run end to end

Four to eight weeks for most teams, and longer where a decade of spaces, attachments and Marketplace macros are in scope.

Confluence alternative and managed Frappe Wiki FAQs

Frequently Asked Questions

What is a Confluence alternative?
Anything that can hold a company's documentation and let people find it again. That takes in the other platforms on this hub, meaning Notion, Document360 and Guru, the shared drive full of loose documents that a surprising number of businesses still rely on, and open source systems such as Frappe Wiki. The first question worth answering is whether your seat count holds steady from month to month.
How is Cascadia different from Confluence?
Confluence is a licensed platform you buy seats in and extend with apps. Cascadia is a wiki somebody builds for you. We shape spaces, permissions, the review chain and search around the documentation you already have, host it on Frappe Cloud and look after it afterwards. The price is one figure for the company.
What does Confluence actually cost?
We are not going to quote you a figure, because Atlassian does not publish one you can rely on. Confluence Cloud is priced per user on progressive volume bands, so the rate depends on how many seats you hold, and the published rates render only inside their own calculator. What Atlassian does document plainly is the billing rule, and that is the part that decides what you pay. Cascadia is five hundred dollars a month for Standard and a thousand for Priority, at any headcount.
Is Confluence cheaper than this?
On licence alone, for a small and stable team, almost certainly yes, and we are not going to pretend otherwise. A handful of users on Confluence Cloud costs a fraction of five hundred a month. The comparison only turns once the seat count is large, or swings about, or is carrying several per user Marketplace apps beside it.
Is Frappe Wiki as capable as Confluence?
No, and it is the plainest limit on this page. Confluence has two decades of macros, templates, permission depth and a Marketplace behind it, and Frappe Wiki has none of that. What Frappe Wiki gives you instead is a structure you control, source you can read, and a bill that does not move when your headcount does.
Why not install Frappe Wiki and run it ourselves?
You can, and there is no licence to buy. Standing it up is quick. What takes the time is deciding how spaces map to teams, who approves a change, which of your existing restrictions to carry across, and what to do about every page built on a macro. None of that is in the documentation.
Should we buy this at all?
Often not. If your team lives in Jira and Confluence is where the tickets and the documentation meet, moving the documentation away from that is usually a downgrade. The fit review exists to reach that answer honestly and it costs nothing.
Can we just stay on Confluence's free plan?
Up to ten users, yes, and it is a real plan rather than a teaser. What you get is two gigabytes of storage and community support, which means a forum rather than a person. The eleventh user is where the decision arrives, and it tends to arrive all at once.
Do we have to migrate everything at once?
No, and staging it is usually the better idea. The spaces people open weekly cross first, because those are what somebody needs on Monday morning. Archived spaces, attachments and the long tail nobody has touched since last year follow at whatever pace suits.
Does anything break while you take over?
No. Nobody loses a page they are working in and internal links keep resolving. We migrate into a copy, and the cut across waits until the page counts match on both sides and every macro has either been rebuilt or written down.
What if we already run Frappe Wiki and it was set up badly?
It happens more often than you would expect, and the work is a rebuild rather than a tidy up. We read the space structure, the navigation, the permission model, the revision history and whatever anybody customized, then say which of it should stand and which should be built again.
Do you own the system or the data?
You do, on both counts. Frappe Wiki is open source, the instance and the database sit in your name, and the spaces, templates and custom fields we build are yours as well. If you stopped paying us tomorrow nothing would expire and nothing would turn read only.
What is included at each tier?
Standard buys implementation, configuration, data migration, handover, customization, development work, Frappe Cloud hosting and support that does not stop. Priority adds a second concurrent request, quicker turnaround and a quarterly review. Neither tier meters seats, spaces or logins.
Most of our people would only ever read the wiki. Does that matter?
It is most of the argument of this page. A per user licence charges the same for the engineer who wrote the runbook and the ninety people who read it once. On an instance you own a reader is a login, and adding one costs nothing at all.
What does the monthly report actually contain?
The month's changes, what we built or configured, anything that still looks fragile and what we plan to do about it. Upstream Frappe Wiki release notes that will affect you go in too. The month runs from your start date rather than the calendar.
What if I want to leave?
Thirty days notice, and there is nothing to disentangle. You already hold the instance, the database and the configuration, so nothing needs exporting and no licence needs transferring. What ends is our involvement.
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