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Automation Maintenance Services for Zoho ERPNext Frappe

Our automation maintenance services keep the workflows you already depend on running, whether we built them or not. Zoho and Frappe both ship changes constantly, and an automation that worked last quarter can fail quietly this one. We watch every run and repair what breaks, usually before anyone on your team notices. Once a month you get a plain report covering every run and every repair we made.

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Coverage you can count on

What makes our automation support different

Plenty of firms will build you an automation. Far fewer will take responsibility for one they did not write. We read the workflow first, document what it does, then put it under monitoring with repairs included. Inherited scripts, half finished Zoho Flows, and Frappe server scripts nobody remembers writing all become somebody's job again. Ours. You stop finding out about failures from a customer.

The first pass is always documentation, because most inherited automations have none. What triggers it, what it touches, and what happens when it fails. After that it goes under monitoring, so a silent failure raises an alert instead of quietly accumulating. Breakages are repaired inside the retainer rather than quoted as new work. Credentials and API versions are renewed before they expire. And when a workflow is doing something nobody needs any more, we say so and turn it off.

Why coverage beats hoping

Managed automation maintenance vs fixing it yourself

Most teams handle a broken automation reactively. Somebody notices, somebody digs in, and a day disappears. Managed coverage moves that work off your desk and ahead of the failure. Here is how the two approaches compare when a platform changes underneath your workflows.

Failures found before customers

A silent workflow handled in house usually surfaces when somebody downstream complains. That is days later, and considerably more expensive to put right. We alert on failed and missing runs the same day they happen.

Deprecations handled on schedule

We read platform release notes against your workflow inventory and plan the fix in advance. The alternative is finding out when an API version sunsets, at which point there is no test window and no time left to build one.

Someone has read your scripts

We document every workflow we adopt, so any engineer here can pick it up cold. Kept in house, that knowledge tends to live with one person. It leaves when they do, and a small fix becomes an archaeology project.

Repairs at a flat cost

Coverage includes unlimited repairs on the workflows we manage. Pay by the hour instead and the bill is whatever it turns out to be. The person fixing it did not build it, which makes the urgency somebody else's problem entirely.

Changes tested before release

We keep a sandbox and retest your workflows against platform updates first. Fix it yourself and the test happens in production, because there is nowhere else to run it. Your live records become the test data.

One monthly picture of everything

Without one view of everything, nobody adds up how much manual rescue work your automations quietly need, and the case for fixing the root cause never gets made. The monthly summary puts every covered workflow in the same place.

Who this is for

Who needs automation maintenance most

Coverage pays for itself fastest where automations are already load bearing and nobody owns them. If your Zoho or Frappe setup was built by a contractor, an ex employee, or by you in a hurry, and it now runs work you would notice stopping, this is the situation it was built for.

How coverage starts

How our automation maintenance process works

Adoption starts with reading what you already have, because we will not agree to maintain something nobody has looked at. From there it is inventory, monitoring, then a steady rhythm of repairs and reporting. You approve the inventory and the scope before coverage begins.

1

We audit and inventory what you run

We go through your Zoho and Frappe environments and list every automation we can find, including the ones that have been failing quietly. Each gets documented: what triggers it, what it writes, and what breaks if it stops. You get that inventory in writing, and we agree together which workflows go under coverage before anything is committed.

2

We put it under monitoring

Covered workflows get run tracking, failure alerting, and missing run detection, so a workflow that stops firing raises a flag the same day rather than next quarter. We also map each one against the Zoho and Frappe release channels we follow, which is how an announced deprecation becomes a planned task rather than an emergency.

3

We repair, adapt, and report

When something breaks we fix it, and that is included rather than billed. If a platform ships a change that affects you, the fix gets built and tested in a sandbox before it touches live records. Each month closes with a plain summary of the period, including anything we think is worth rebuilding rather than patching again.

What coverage costs

Pricing

Automation Maintenance
Standard

Monthly Subscription

$300.00
/per month
Monitoring and repairs included

DETAILS

Coverage for one platform, either Zoho or Frappe, with up to ten automations under management. Includes the onboarding audit and written inventory, run monitoring with failure and missing run alerts, unlimited repairs on covered workflows, API deprecation tracking, and a monthly report. Suited to teams whose automations are built and simply need somebody responsible for keeping them alive.

Automation Maintenance
Plus

Monthly Subscription

$700.00
/per month
Both platforms covered

DETAILS

Coverage across both Zoho and Frappe, with up to thirty automations under management. Adds round the clock alerting, priority response when a covered workflow fails, sandbox retesting ahead of platform releases, and a quarterly review where we recommend what to consolidate or rebuild. Suited to businesses whose automations now run revenue critical work.

Testimonials

Here's what others had to say

Everything included

Everything included in automation maintenance coverage

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Run Monitoring on Every Workflow

Every covered automation is checked on its own schedule. We log the result and the duration of each run. Watch those numbers across a few weeks and a workflow that is slowly degrading becomes obvious long before it fails outright.
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Missing Run Detection

A workflow that stops firing raises no error at all. It simply goes quiet. Detection here means checking for the runs that should have happened and did not, which is the difference between catching silent breakage in days and finding it months later.
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Same Day Failure Alerting

An error on a covered workflow reaches us the same day, run log included. By the time you hear from us we have read that log, so the conversation starts with the cause and the fix instead of a ticket asking you to describe the problem.
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API Deprecation Tracking

Zoho and Frappe both announce what they are retiring before they remove it. We read those announcements against the list of workflows we hold for you, which is how a sunsetting endpoint turns into a task with a date on it.
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Credential and Token Expiry Watch

Expired tokens and rotated keys are among the most common causes of a dead automation, so we track expiry dates on the connections your workflows depend on and renew them before they lapse.
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Unlimited Repairs on Covered Workflows

If an automation under coverage breaks, fixing it is included in what you already pay. There is no ticket count to run down and no clock to start.
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Root Cause Written Up

Every repair comes with a short note on what actually failed and why. Those notes accumulate, and after a few months the record tells you which workflows keep needing attention.
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Sandbox Testing Before Live Changes

Your live records are not a test environment, and that holds even when the change looks like a one line fix. Everything gets built and proven against test data first.
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Rollback on Partial Writes

A half finished write is worse than a clean failure, because somebody has to reconcile the records afterwards. Where the platform allows it, we make covered workflows fail loudly and roll the partial write back.
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Zoho Coverage

Workflow rules, Flows, custom functions, Deluge scripts, schedules, and connections across Zoho CRM, Books, Desk, and the wider suite.
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Frappe and ERPNext Coverage

Server scripts, client scripts, scheduled jobs, webhooks, and custom apps on Frappe and ERPNext. Bench updates are the usual culprit here, and the customizations they disturb are exactly what we track.
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Automations We Did Not Build

Inherited work is the normal case here, not the exception. A contractor built it, or someone who has since left, or you did in a hurry. None of that rules it out. What it does mean is that the audit comes first.
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Cross Platform Handoffs

The gap between two systems is where most failures actually live. A process that starts in Zoho and finishes in ERPNext is covered across that handoff, not just on either side of it.
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Onboarding Audit and Inventory

Coverage starts with reading what you have. Nothing goes under management until you have seen the inventory and said yes to it.
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Written Documentation You Keep

Each covered workflow gets a plain description of what it does and what breaks if it stops. You keep those documents.
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Scoped Access You Control

We work inside your accounts at the permission level you set, and you can revoke that access in a minute.
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Monthly Coverage Report

One plain summary each month, covering the period and anything that changed on the platforms you depend on.
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Rebuild Recommendations

Some automations cost more to keep alive than they would cost to replace. When yours crosses that line we say so, with the repair history to show our work, rather than billing maintenance on something that should have been rebuilt.

Answers to the questions we get asked most

Frequently asked questions
What are automation maintenance services?
They are ongoing coverage for automations you already run. Instead of paying for a build, you pay a flat monthly rate for somebody to monitor your existing workflows, alert on failures, repair what breaks, and keep everything working as the platforms underneath change. Our automation maintenance services cover Zoho and Frappe, including ERPNext, and they include automations we did not build ourselves.
Will you maintain automations somebody else built?
Yes, and that is the usual case. We read what exists first and tell you honestly what we found, including anything that looks fragile. Once you agree the inventory, those workflows go under coverage exactly like anything we built ourselves. The only thing we will not do is take on a workflow sight unseen.
What happens if a workflow breaks?
You usually hear from us before you notice. Covered workflows are monitored for failed and missing runs, so an alert reaches us with the log attached. We diagnose it, fix it, test the fix against test records, and tell you what failed and why. Repairs on covered workflows are part of the subscription rather than billed by the hour.
Which platforms do you cover?
Zoho and Frappe, which includes ERPNext. We are a partner in both, so we are not learning your setup on your time. Automations on other platforms fall to our automation design service instead.
Do I need the audit before coverage starts?
Yes. Maintaining something nobody has read is how a small subscription turns into an open ended liability, for you as much as for us. The audit produces a written inventory of every automation we can find, including any that have been quietly failing for months without anyone noticing.
How many automations does coverage include?
The Standard tier covers up to ten automations on one platform. Plus covers up to thirty across both Zoho and Frappe. If your inventory comes in above that, we will tell you during the audit and quote accordingly rather than discovering it three months later. Counting is by workflow, not by step, so a long automation still counts as one.
What counts as one automation?
One triggered process, however many steps it contains. A Zoho Flow with fifteen actions counts once. A server script and the scheduled job that calls it usually count as one covered process too, since they fail together. We agree the count with you during the audit, so there is no argument about it later on.
Is monitoring the same as uptime monitoring?
No. Uptime monitoring tells you a site responded. This watches whether your business logic actually ran and finished correctly, which is a different question. A workflow can sit inside a perfectly healthy Zoho account and have stopped firing three weeks ago, and every uptime check in the world will report green the whole time.
Do you keep my API keys?
No. You hold your own credentials and model keys, and access is something you grant and can take back at any time. Where an automation calls a paid AI model, that spend sits on your account, not ours.
What is not included?
Building new automations is a separate service, as are large rewrites of something we have recommended replacing. Coverage does not include platform subscriptions, licence fees, or AI model usage on your own account. If a repair turns out to be a rebuild, we say so and quote it rather than absorbing it quietly and slowing everything else down.
How do you handle a Zoho or Frappe update that breaks things?
Most of them are known before they land, because we are reading both release channels against your inventory. The fix gets built and proven off your live data, then applied. Changes do sometimes arrive with no notice at all, and when that happens it is simply a repair, covered at no extra cost.
Can you take over from our previous developer?
Yes. That handover is a normal part of onboarding. We do not need the previous developer's cooperation, only access to the environment, though a short conversation with them shortens the audit. We document what we find and flag anything fragile, so you know what you inherited. Access can be scoped and revoked whenever you want.
How long is the commitment?
Coverage is monthly and you can stop at the end of any month. We keep it that way because a maintenance contract that traps you removes our incentive to keep the automations healthy. The documentation from the audit is yours to take with you, which makes moving to another provider straightforward if you ever choose to.
What reporting do I get?
A plain monthly summary of what ran, what failed, what we repaired, and any platform changes that affected you. Plus adds a quarterly review where we walk through the repair history and recommend what to consolidate or rebuild. Neither one requires you to log into a dashboard to find out how things are going.
Can you maintain automations and build new ones?
Yes, though they are priced separately. Coverage keeps what exists running, and our automation design service handles new builds and larger rewrites. Most clients start with coverage on what they already have, then add build work once the inventory is documented and the obvious failures are fixed. Existing coverage makes new work cheaper.
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