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Managed Zoho Sprints puts an agile workspace behind your engineering team and keeps it running. We set up the projects, sprints, boards, and workflow rules, groom the backlog with your product owner, connect your Git provider so the board reflects what the code is doing, and report velocity every month. It all sits inside the Zoho account your company owns, and your team is trained to run it.
Delivery that stays predictable
Agile tooling fails on the third sprint rather than the first. Setup is enjoyable, the first two cycles run on enthusiasm, and then somebody is busy for a fortnight and the backlog stops being groomed. After that the board becomes a museum and the real priorities move into a chat thread.
An ungroomed backlog is where these tools die. Items pile up until nobody can see the work that matters, planning turns into guesswork, and the team goes back to deciding priorities in conversation. So grooming happens on a cadence and old items get closed rather than carried indefinitely. Estimates are compared against what actually happened, since an estimate nobody revisits never improves. The board matches how your team really moves work. And the connections to Git and support are checked as still reporting.
Consultancies usually quote an implementation fee to configure the workspace, then a retainer to look after it. We fold both into one monthly rate with no separate setup charge. That puts the incentive on us to configure it well the first time, because we are the ones who have to maintain whatever we ship.
Nobody should file a request to add a custom field. We train your team on the boards, the reports, and the admin settings, and leave written notes behind for the next hire. You handle the day to day when it suits you, and send us the structural work.
Sprints is right for a lot of teams and wrong for some. We have no commercial reason to push you either way. We will look at your workflows, your headcount, and what you need to integrate, then tell you plainly which tool fits.
Most tool migrations quietly drop the context that made the backlog worth keeping. We map every issue type, status, and custom field, import comments and attachments with the items, carry across assignees, and keep the old tool readable until your leads have signed off on what landed.
Your workspace, your backlog, your delivery history, and your Zoho subscription all sit in an account registered to your company. Nothing lives behind an agency login. If you bring this back in house or move to another provider, there is nothing to hand over because it was never ours.
A backlog that cannot see support or sales is just a to do list. We turn Zoho Desk tickets into work items with their history attached, link commitments in Zoho CRM to the work that delivers them, push sprint alerts into Cliq, and pull delivery data into Zoho Analytics.
Why teams stop doing this alone
Anybody can create a project and start dragging cards. Grooming the backlog every week, keeping the estimates honest, wiring the board to your commits, and still trusting the velocity number a year later is the part that usually never gets finished. Here is how the two approaches compare.
Half configured workspaces are everywhere, because the person doing it also ships code. We run setup to an agreed scope and a date, come back to you for decisions on structure and permissions, and hand over a workspace your team can start a real sprint in rather than one still carrying stock defaults.
Sprints gives you custom statuses, work in progress limits, item types, automation rules, and permission profiles. Left alone it gives you the defaults. We configure each one to your process, then revisit them as teams form and split rather than letting the tool quietly stop matching how you work.
A bug pasted into a chat thread is a bug nobody counts. We wire Zoho Desk into Sprints so every reported defect arrives as a work item with its ticket history attached and an owner assigned, which means you can finally see how much capacity support is consuming.
Priorities change, people leave, and the backlog quietly fills with items nobody will ever build, because grooming is nobody's actual job. We run it on a schedule with your product owner. There is no ticket allowance to ration and no hourly rate to think about first.
Some teams eventually need something Sprints cannot do. Because we run Zoho Projects and other delivery tooling as well, we will say so rather than forcing a workaround, and we will move you across if that is the right call. We also flag when Zoho One costs less than separate app plans.
Hourly help makes every small workflow change feel expensive, so people stop asking and the tool slowly stops matching the process. A flat monthly rate makes the cost predictable and puts the incentive on us to keep the workspace current rather than to bill hours against it.
Built for teams shipping on a cadence
A managed workspace pays off once delivery matters more than anyone has time to administer it. If your velocity chart is meaningless, your backlog still holds items from two years ago, or your last three sprints slipped for reasons nobody wrote down, this is usually the fix.
How we work with you
Whether you are starting with no tooling at all or inheriting a Jira instance nobody understands, the sequence is the same. We get the workspace correct first, then the integrations, then the reporting. Most teams are running their first real sprint within two to three weeks.
1
We start with what you have, whether that is Jira, Trello, Asana, a spreadsheet, or nothing at all. We agree how projects and teams should be split, then configure item types, statuses, and permissions to your process rather than accepting the defaults. Your existing backlog comes across with its comments, attachments, and assignments intact, and we build the boards your team will actually work from.
2
Next come the pieces that make the workspace earn its keep, meaning GitHub, GitLab, or Bitbucket linked so commits and pull requests attach to items, Zoho Desk feeding customer bugs into the backlog, Cliq alerts on assignments and blockers, automation rules for the transitions people forget, and the velocity and burndown reports built out. We test each one with your team before you rely on it.
3
From there you get the ongoing work, meaning backlog grooming with your product owner, planning facilitation each sprint, new projects and workflow changes as teams form, automation and report building, and a monthly review of velocity, stalled items, and epics at risk. You send priorities and we build them into the following month.
Pricing
Managed Service
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Bundled Service
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renews on the 1st of each month
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Running more than one Zoho app? The Zoho One bundle covers every app under one monthly plan instead of stacking separate app subscriptions on top of each other. CRM, Desk, Books, Sprints, Campaigns, and the rest get managed together for less than four individual app plans, which is where most multi-app teams end up.
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