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Managed Zoho Connect Services for Intranets Workflows Announcements

Zoho Connect can be the place your company actually goes for announcements, policies, and project updates, but only if someone builds the groups, writes the knowledge base, and keeps it current. That part is a job. Our managed Zoho Connect plan handles it on a flat monthly rate: an intranet structured around your real teams, a knowledge base people trust, workflows that automate onboarding and approvals, and guest access that ends when a contract does.

Cascadia team member reviewing an intranet layout across two monitors.

An intranet people keep opening

What makes our managed Zoho Connect service different

Nobody decides to stop using the intranet. The feed just gets quieter, the handbook slowly describes a company that no longer exists, and one day you notice the last three announcements went unread. Meanwhile a contractor from last spring still has access, because removing people is nobody's job in particular.

So the work is pruning and auditing, on a schedule. Groups that have gone quiet are archived rather than left to pad the list, and the handbook carries a review date so it stops describing a company you no longer are. Guests and departed staff are audited regularly, because access granted for one project almost never gets removed when the project ends. Announcements go where people will actually see them. And somebody owns the question of whether anyone is reading it, which is what decides whether it was worth buying.

Why intranets stop getting used

Managed Zoho Connect vs a one-off consultant

A consultant can switch Connect on, build a group list, and run one training session. Keeping the knowledge base accurate, permissions tight, and workflows running as your team changes is a different job, and it is the one that decides whether anybody still opens the intranet a year from now. Here is how the two approaches compare.

Getting the next change made

Every new group, custom app, or permission change means a fresh quote and a wait when you are billing hourly, which quietly discourages you from asking. Under a subscription, you tell us what you need and we do it. Changes inside your allowance are simply part of the service.

An intranet cut off from your data

A standalone intranet leaves your staff directory, time off, and customer news in three places that never talk. We link Connect to Zoho People, CRM, and Desk so a new hire, a closed deal, or an escalation surfaces in the group that owns it without anyone rekeying it.

Inheriting a setup that is a mess

Most providers quote a rebuild because it is easier than reading someone else's work. We audit what exists, check your permissions and content health first, and tell you honestly which groups and manuals are worth keeping and which should be rebuilt clean.

What happens when someone leaves

A departing employee owns groups, manuals, and sometimes the only copy of a process the team still needs. We build offboarding into a routine so access ends the same day and ownership transfers cleanly, rather than discovering six weeks later that a disabled account is holding a key document.

Growing into the rest of Zoho

An intranet-only contractor has no reason to look at what else you run. We manage the wider Zoho ecosystem, so when your adoption problem is really an HR data problem, we say so, and we flag when Zoho One costs less than adding apps one by one.

What it costs next month

Hourly work makes every busy month an unpleasant invoice, which quietly discourages you from asking for things. A flat monthly rate makes the cost predictable and puts the incentive on us to keep your team actually using Connect rather than to accumulate billable hours.

Built for companies that run on people

Who our managed Zoho Connect service fits best

Zoho Connect earns its keep when your company is big enough that word of mouth stops working, or when new hires spend their first week asking questions the last new hire already asked. If your policies live in an email attachment, or you pay for a separate intranet while already funding Zoho, this is usually the fix.

How we work with you

How our managed Zoho Connect service works

Whether you are starting from an empty network or inheriting one somebody else built, the sequence is the same. We work out how information moves through your company now, build the group structure and the permissions, then migrate the content and automate the repetitive parts. Your staff are working in a managed intranet within weeks rather than at the end of a quarter.

1

We map how information moves today

We start with a consultation about where your policies live now, what new hires get told verbally, and which tools you are hoping to replace. Then we look at your team structure and where the external people sit. If a group layout you want turns out to fight your reporting lines, this is where you find out, rather than after everybody has joined.

2

We build groups, content, and connections

We create the group structure, set roles and permissions, configure guest access for your clients and contractors, then link Zoho People, CRM, Desk, and whatever else your work touches. The knowledge base gets built and your existing documentation migrated at this stage, because retrofitting content onto a live network is far harder than launching with it.

3

We automate, roll out, and maintain

We build the custom apps and workflow automations, roll Connect out to everybody, and keep it running from there. Permissions get reviewed, articles get flagged when they go stale, offboarding gets handled the day someone leaves, and new groups, apps, and connections get built as you need them.

Transparent pricing for managed Zoho Connect

Pricing

Managed Zoho
Connect

Managed Service

$300.00
/per month, per organization
up to 100 users, 5 integrations or custom apps

DETAILS

Ongoing management of your Zoho Connect intranet at a flat monthly rate. Covers up to 100 users and 5 integrations or custom apps, including group structure, roles and guest access, knowledge base upkeep, workflow automation, retention and audit settings, and adoption reviews. Larger builds and migrations from SharePoint or Confluence get scoped separately, so your monthly cost stays predictable.

Managed Zoho
One

Bundled Service

$2,000.00

/per month, all Zoho apps​

renews on the 1st of each month​

DETAILS

Running more than one Zoho app? The Zoho One bundle covers every app under one monthly plan instead of stacking separate app subscriptions on top of each other. CRM, Books, Desk, Projects, Connect, and the rest get managed together for less than four individual app plans, which is where most multi-app teams end up.

All Apps Included

Testimonials

Here's what others had to say

Everything we manage

Complete managed Zoho Connect coverage

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Portal Structure & Branding

We build your Connect network around your real org chart, apply your branding, and set up the navigation so people find what they need without being trained on it first.
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Homepage Feeds & Widgets

Your homepage gets configured with the feeds, widgets, and quick links that matter to each department, so opening the intranet shows people something useful instead of noise.
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Custom Domain & SSO Setup

We point Connect at your own domain and wire up single sign-on, so staff reach the intranet with the credentials they already use and nobody manages a second password.
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Migration From Legacy Intranets

Moving off SharePoint, Confluence, or a neglected WordPress intranet takes planning. We map your existing content, decide what survives the move, and bring it across in a structure that makes sense.
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Group Architecture & Rollout

We design the group structure around how your teams actually work, set naming rules that hold up over time, and roll it out in stages so people are not dropped into an empty network.
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Forums, Polls & Surveys

Discussion forums, quick polls, and employee surveys get configured and moderated, giving you a channel for feedback that is easier to act on than a suggestion box nobody reads.
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Announcements & Town Halls

Company announcements and town hall events get set up with the right audiences and acknowledgement tracking, so you can tell who actually saw a policy change rather than assuming.
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Manuals & Knowledge Base Build

We build out Connect Manuals as a working knowledge base, structured by team and topic, so process documentation lives somewhere findable instead of in a folder on somebody's laptop.
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Article Templates & Review Cycles

Templates keep new articles consistent and review reminders keep them accurate. Documentation that is never revisited quietly becomes wrong, and wrong documentation costs more than none.
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File Libraries & Search Tuning

File libraries get organized with tags and permissions, and we tune search so the results people get back are the current version rather than a draft from two years ago.
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Boards, Sections & Task Setup

Connect Boards get configured for the work your teams track visually, with sections, assignees, and due dates set up so a board stays current instead of being abandoned after a month.
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Custom App Development

When a process does not fit the built-in modules, we build a custom app inside Connect for it. Onboarding checklists, equipment requests, and approval flows all work better as a real app.
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Workflow Automation & Deluge

We automate the repetitive parts with Deluge scripting: routing a new hire through onboarding steps, triggering an approval, or posting a reminder when a task sits untouched too long.
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Zoho App Connections

Connect gets linked to the Zoho apps you already run, so CRM, People, Desk, and Projects surface the right updates in the right group rather than staying locked in separate tabs.
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Third-Party & Webhook Connections

We wire Connect to the tools outside Zoho using webhooks and available connectors, so an intranet post can be triggered by something happening in software Zoho has never heard of.
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API & Custom Development Work

Where the standard connectors stop, we use the Connect API. That covers pulling data from your own database, writing back to a legacy system, or assembling a feed from two sources at once.
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Roles, Permissions & Guest Access

We set roles and group permissions properly, then configure guest access for contractors and partners, so external people see the two groups they need and nothing else.
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Audit Logging & Retention Rules

Audit logs and retention settings get configured to match your compliance requirements, so you can answer who posted what and when without reconstructing it from memory later.
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Offboarding & Ownership Transfer

When someone leaves, their access ends the same day and ownership of their groups, boards, and manuals transfers cleanly, rather than sitting locked inside a disabled account.
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Usage Reporting & Plan Advisory

You get regular reporting on who is using the intranet and what they use it for, plus a heads up when your user count or feature needs mean a different Zoho plan costs you less.

Answers to common managed Zoho Connect questions

Frequently asked questions
What is Zoho Connect?
Zoho Connect is Zoho's employee intranet and internal collaboration platform. It gives your company a private network with a homepage feed, groups for teams and projects, discussion forums, a knowledge base called Manuals, task boards, and tools for announcements and town halls. It also supports custom apps, so you can build things like onboarding checklists or equipment requests inside the same platform your staff already open every morning.
What does your managed Zoho Connect service include?
We handle the whole intranet, not just the initial build. That covers portal structure and branding, group architecture, the knowledge base, task boards, custom apps and workflow automation, integrations with your other Zoho apps, permissions and guest access, offboarding, retention rules, and monthly reporting on who is actually using it. New groups, articles, and automations get built as you need them under a flat monthly rate.
How much does managed Zoho Connect cost?
Our management fee is a flat monthly rate per organization, listed on the pricing card on this page. It covers up to 100 users and 5 integrations or custom apps. That fee is separate from your Zoho Connect license, which you pay Zoho directly, or which comes bundled if you already run Zoho One. Larger builds and migrations from another intranet get scoped separately so your monthly cost stays predictable.
Do I need a Zoho Connect license as well?
Yes. We manage the platform, we do not resell it. You hold your own Zoho Connect subscription, which means the account, the content, and the data are yours. Zoho Connect pricing runs per user with a free tier for very small teams, and it is included in Zoho One. If you already pay for Zoho One, you are almost certainly paying for Connect and not using it.
Is Zoho Connect included in Zoho One?
It is. Zoho One bundles Connect along with the rest of the suite, which is why so many Zoho One customers are paying for an intranet they never switched on. If you run several Zoho apps, our Managed Zoho One plan usually costs less than managing three or four apps separately, and we will tell you when that math works in your favor rather than waiting for you to ask.
Can you migrate our existing intranet into Zoho Connect?
Yes. We have moved companies off SharePoint, Confluence, Google Sites, and homegrown WordPress intranets. The work starts with an audit of what you have, because most legacy intranets contain a lot of content nobody has opened in years. We decide together what survives the move, then rebuild it in a structure people can navigate, rather than dumping old folders into a new tool.
What integrations does Zoho Connect support?
Connect links to the wider Zoho suite, so CRM, People, Desk, Projects, and Cliq can push updates into the right group. Beyond Zoho, it supports webhooks and a set of common third-party connectors. Where the standard options stop, we build against the Connect API, which covers pulling data out of your own database or assembling a feed from two systems at once.
How is this different from hiring a consultant to set it up?
A consultant builds the intranet and leaves. The problem with intranets is not the build, it is month seven, when half the groups are dead, the knowledge base is out of date, and three people who left in spring still have accounts. We keep the structure pruned, the documentation reviewed, the permissions current, and the automations working, which is the part that decides whether anyone still uses it.
How long does a Zoho Connect rollout take?
A straightforward network for a single-site team is usually live within two to three weeks. Multi-department rollouts with a knowledge base migration, custom apps, and SSO typically run four to eight weeks. The variable is rarely the configuration, it is how long it takes to agree what your group structure should be and to get existing documentation into a shape worth migrating.
Can contractors and clients access our Connect network?
Yes, through guest access, and getting it configured properly matters more than people expect. We set external users up so they see only the specific groups they need, with no access to the wider feed, the knowledge base, or your internal announcements. We also review that guest list on a schedule, because contractor accounts are the ones that quietly outlive the project they were created for.
What happens when an employee leaves?
Offboarding runs the same day. We remove access, then transfer ownership of any groups, boards, manuals, and custom apps that person held, so nothing gets stranded inside a disabled account. This sounds obvious and it is the single most common gap we find when we take over a network somebody else set up. Six weeks later someone needs a document and it is locked.
How do you get people to actually use the intranet?
Mostly by giving them a reason to open it. That means the homepage shows their team's current work rather than a stale welcome banner, the knowledge base answers questions they genuinely have, and the things they need to do, like requesting time off or finding a policy, live there instead of in email. We also report on usage monthly, so a group nobody visits gets fixed or retired.
What are the alternatives to Zoho Connect?
The usual comparisons are Microsoft Viva Engage with SharePoint, Workplace alternatives since Meta retired it, Simpplr, Staffbase, and Happeo. Connect wins on price and on integration when you already run Zoho, because it talks to your CRM and HR data without middleware. It is a weaker fit if your company is deeply committed to Microsoft 365 and your documents already live in SharePoint.
Is Zoho Connect the same as Zoho Cliq?
No, and teams often need both. Cliq is real-time chat, the equivalent of Slack. Connect is the intranet: the persistent layer where announcements, documentation, policies, and project boards live. Chat is where you ask a quick question, the intranet is where the answer gets written down so nobody has to ask again. We manage both, and they integrate with each other.
Can we cancel or change plans later?
Yes. Our management plan is monthly, with no long-term contract. If you outgrow the 100 user allowance or need more than five integrations, we move you to an appropriate tier, and if you add enough other Zoho apps we will point you at the Zoho One bundle instead. Because your Connect subscription is in your name, everything we built stays with you if you leave.
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