On Page Navigation

Managed Frappe Drive for Teams Projects Contracts

Frappe Drive puts file storage and a collaborative document editor on your own site, using the accounts your people already have. The software itself is free. Designing a team structure and a sharing model that survives contact with real work is the part that takes judgement, and that is what the fee covers. One flat monthly price.

A Cascadia engineer reviewing a Frappe Drive configuration
A Cascadia engineer reviewing a Frappe Drive configuration

Where the work actually is

Storage is the easy half

Standing up Frappe Drive takes an afternoon. Deciding who can reach what, and keeping that true as people join and leave, is the work that decides whether anybody ends up trusting it. We design the team structure and the permission model with you, run it on a site we keep patched and backed up, and stay responsible for it as your business changes shape.

In practice that means the folder structure is designed once, against how your teams actually work, rather than growing by accident until nobody can find anything. Permissions are set by team instead of by person, so a leaver is removed in one place rather than eleven. Sharing outside the business is deliberate and reviewable. Storage sits on infrastructure you are not renting per seat. And when somebody deletes the wrong thing, the backup has been tested rather than assumed.

Two ways to buy this

A one off project, or somebody who stays

The usual route is to pay somebody to install Drive, migrate the files and hand over the admin login. That holds up until the first person leaves, the first quota fills, or the first upgrade needs planning. Here is how it compares against a subscription where the access model stays somebody's job. Every Frappe app we run is listed in the full directory.

Getting It Installed

Both routes put the software on a server. Only one of them writes down why the folders are shaped the way they are, which is the document you will want two years from now.

Keeping The Structure Honest

A project hands you a structure on day one. A subscription keeps it accurate through reorganisations, new hires, and the folder somebody created in a hurry on a Friday afternoon.

When Somebody Leaves

Offboarding in Drive reaches further than removing a login. It touches team managers and everything that person ever shared outward. A handover document does not do this. A named engineer working from a checklist does.

Upgrades

Frappe apps move quickly. Under a project you decide when to upgrade and you carry the risk yourself. Under the subscription we test it against your configuration first and own the outcome when it goes badly.

The Day Storage Fills Up

A quota reached at nine on a Monday morning is an emergency when you have nobody to call. It is a ticket when you do.

What It Costs

A project is one large number followed by an unpredictable series of small ones. The subscription is the same number every month, which is easier to approve and easier to plan around.

Who this is for

And who should not buy it yet

This suits a business already running Frappe that wants its documents sitting on the same site as its business system. If you are a handful of people who mainly need somewhere to put files and a way to share a folder with your accountant, a hosted product like Zoho WorkDrive costs less and asks nothing of you operationally. Come back when the number of people needing controlled access has outgrown what a simple folder share can express.

The first six weeks

How we get you onto it

Three stages, and the middle one is where the decisions actually get made. We do not start copying files until the structure they are landing in has been agreed and written down.

1

Inventory

We go through what you store now, who shares what with whom, and what nobody has opened in three years. Most businesses have never seen this written down in one place, and seeing it usually changes what they ask for next.

2

Design and Build

Teams, quotas and permissions agreed on paper before anything gets built. This is also where the second manager is added and where we settle what may ever be published on a public link.

3

Migrate and Hand Over

Files move across with their structure intact, people get shown the parts they will genuinely use, and we stay close for the questions that only appear once real work is happening inside it.

Transparent pricing for managed Frappe Drive

Pricing

Managed Frappe Drive
Standard

Standalone Service

$500.00
/per month, per instance
One active request at a time

DETAILS

A monthly subscription covering implementation, configuration, migration and support for Frappe Drive. One active request at a time, with a three to five business day turnaround. Training and the quarterly access review are included, and production issues jump the queue. Hosting is available separately through Managed Frappe Cloud.

Managed Frappe Drive
Priority

Standalone Service

$1,000.00
/per month, per instance
Two active requests at a time

DETAILS

Everything in Standard, with two active requests running in parallel and a shorter turnaround. Suited to a business mid migration, or one where several teams are being reorganised at once and access questions arrive weekly rather than quarterly.

Testimonials

Here's what others had to say

Everything we set up and support

Everything included in Managed Frappe Drive

This is the icon that represents an included managed service.Cascadia Web Services logo

What You Get, and What It Replaces

Frappe Drive is file storage and a collaborative document editor running on your own site. For most businesses it replaces Google Drive or Dropbox, and the reason to move is usually that your files and your business system should not sit with two different vendors under two different sets of terms. If that is not a problem you have, keep what you are using.
This is the icon that represents an included managed service.Cascadia Web Services logo

Hosting and the Platform Underneath

Drive runs on Frappe Framework, the same platform as ERPNext and every other Frappe app we manage. Where you already run ERPNext, Drive becomes another app on the same site with the same user accounts rather than another vendor to administer. We handle the install, the domain, TLS, the backups and the version upgrades.
This is the icon that represents an included managed service.Cascadia Web Services logo

Storage Limits, Both of Them

A Drive team carries a total storage limit and a separate per user limit. Both live in the Drive Team record rather than in a settings screen anybody would think to look at, and the value writes through to the site configuration underneath. We set both during the build and tell you which one you will reach first.
This is the icon that represents an included managed service.Cascadia Web Services logo

Pooled Storage or Per User Quotas

You can pool storage across everyone or assign each person their own allowance. Pooling suits a team where one or two people hold most of the files. Quotas suit a business that wants an individual archive to stop growing without anybody having to raise it as a conversation. We decide this with you rather than accepting whatever the default was.
This is the icon that represents an included managed service.Cascadia Web Services logo

Teams

Teams are how Drive separates one group of files from another, and you can run as many as you need. Getting the shape right at the start is worth an hour of thought, because moving files between teams afterwards is manual work that nobody ever schedules.
This is the icon that represents an included managed service.Cascadia Web Services logo

Managers, and Who Administers After Somebody Leaves

By default the only manager of a team is the person who created it. Everybody else is a normal user, and a normal user cannot administer the team or re-grant access to anything. So when the person who set Drive up moves on, you can be left with a team nobody can manage. We add a second manager to every team during the build. It takes a minute, and it is the single most common thing missing on an installation we inherit.
This is the icon that represents an included managed service.Cascadia Web Services logo

Guests

A guest account gives an outside party read access to what you have shared with them and nothing beyond it. Use one for an accountant, an auditor or a contractor who needs a folder for six weeks. A named guest beats a public link every time, because you can see who they are and take the access away.
This is the icon that represents an included managed service.Cascadia Web Services logo

The Three Permissions

View, Edit and Upload. View is broader than it sounds: somebody holding it can download the file, comment on it and share it onward to other people. Drive has no look but do not pass on setting. The answer is to grant View deliberately rather than to treat it as the harmless option.
This is the icon that represents an included managed service.Cascadia Web Services logo

What Access People Start With

In your Home folder nothing is shared until you share it. In a team, every member already holds view and upload on the team's files, and none of them holds edit until somebody grants it. That last detail produces the most common question on a new installation, which is why a colleague can add a file to a folder but cannot change one already in it.
This is the icon that represents an included managed service.Cascadia Web Services logo

How Inherited Access Actually Resolves

Share a folder and everything inside inherits that access, including folders nested several levels down. When somebody opens an item, Drive walks up the path looking for the first sharing setting it finds and applies that one. Override a subfolder back to private and you have quietly removed access to everything beneath it, with no warning and no list of who just lost it. We map your folder structure against that behaviour before moving a single file into it.
This is the icon that represents an included managed service.Cascadia Web Services logo

Public Links

Publish an item publicly and anyone holding the link opens it without logging in at all. That is useful for a price list and dangerous for almost everything else. We agree which folders may ever be published, and we review the published set with you on a schedule rather than trusting that it stayed short.
This is the icon that represents an included managed service.Cascadia Web Services logo

Activity Logs

Every file carries a log of changes to its permissions and its metadata. This is what you read when the question is who shared this and when. It is also why a Drive that somebody administers properly is far easier to answer questions about than a shared folder in a consumer product.
This is the icon that represents an included managed service.Cascadia Web Services logo

Large Files and Whole Folders

Uploads are multi part, so a large file survives a connection that drops halfway through. Folder uploads preserve your existing structure instead of flattening everything into one directory, which is the difference between a migration that takes an afternoon and one that takes a fortnight.
This is the icon that represents an included managed service.Cascadia Web Services logo

Previews and Video

Common formats preview in the browser without being downloaded first, and video streams from the server rather than transferring in full before it will play. Check your actual formats against the supported list during the build, because the ones that do not preview are the ones people complain about later.
This is the icon that represents an included managed service.Cascadia Web Services logo

Search

Search covers your own files and everything shared with you. It is the feature that decides whether people genuinely put things in Drive or quietly keep working from a desktop folder, so we spend real time on naming and folder depth during the build instead of leaving that to whoever uploads first.
This is the icon that represents an included managed service.Cascadia Web Services logo

Writer, and Real Time Editing

Drive includes a document editor with real time collaboration underneath it. Two people typing in the same paragraph converge cleanly rather than one of them being locked out or overwritten. Comments can be annotated, replied to and resolved in place.
This is the icon that represents an included managed service.Cascadia Web Services logo

Versioning

Documents version automatically as people work, and you can also mark a version by hand at a point you want to be able to return to. The automatic history is your safety net. The manual marker is what you set before a rewrite you might regret.
This is the icon that represents an included managed service.Cascadia Web Services logo

Bringing Existing Documents In

Word documents import into the editor rather than sitting in storage as attachments somebody has to download in order to read. How cleanly they arrive depends on the document. A heavily formatted template will not survive as well as a memo, so we test against your real files rather than against a sample.
This is the icon that represents an included managed service.Cascadia Web Services logo

Migration

Moving off Google Drive or an old file server is the part clients underestimate. The copying is straightforward. Deciding what not to bring is the actual work, and so is rebuilding a sharing model that grew by accident over eight years. We do both, and we will tell you when the honest answer is to archive a folder rather than migrate it.
This is the icon that represents an included managed service.Cascadia Web Services logo

Ongoing Support and Review

New teams, new members, a quota that needs raising, a permission question, a version upgrade. Requests come through the subscription and anything blocking work goes to the front of the queue. Once a quarter we review who can reach what, because sharing accumulates steadily and nobody ever volunteers to audit it.

Questions we get asked most

Frequently asked questions
Do we have to leave Google Drive to use this?
No, and plenty of businesses run both for a while. The usual pattern is that one team moves first, works in Drive for a month, and everybody else follows once the folder structure has settled. Running both permanently is also defensible if all you wanted was somewhere for business system documents to live next to the business system.
Can people outside our company get access?
Two ways. A guest account gives a named person read access to what you share with them, and you can see who they are and remove them later. A public link gives anyone holding it access with no login at all. Guests are almost always the right answer.
What happens when the person who set up our Drive leaves?
That depends entirely on whether a second manager was ever added. By default the creator of a team is its only manager, and normal users cannot administer the team. We add a second manager during the build for exactly this reason. If you are already running Drive and nobody has, that is the first thing to fix and it takes about a minute.
Why can a colleague upload a file but not edit one?
Because that is the default inside a team. Members get view and upload, and edit has to be granted explicitly. It is not a fault and it catches almost everybody on a new installation.
If I share a folder, what exactly have I shared?
Everything inside it, at every level below it, unless something further down carries its own sharing setting. When somebody opens a file, Drive walks up the path and applies the first setting it finds. The practical consequence is that one share high up the tree reaches further than people expect, which is why the structure is worth designing before you fill it.
Can somebody I gave View to pass the file on?
Yes. View covers downloading and sharing onward as well as reading. There is no permission that lets a person read something without being able to forward it, so give View deliberately.
How much storage do we get?
Whatever we set. A team carries a total limit and a per user limit, and both are configurable. On Frappe Cloud the ceiling is the disk attached to your plan, and a disk add on raises it. Self hosted, it is the disk you provisioned. We size it against what you store today plus a year of growth.
Is the data actually ours?
Yes. Drive is open source and the files sit on infrastructure you own or rent in your own name. If you ever stop working with us, you leave with the site and everything on it, and we will help you move it.
Can two people edit the same document at once?
Yes, in real time. The editor reconciles overlapping edits rather than locking the second person out or discarding their work. You can comment, reply and resolve inside the document as well.
Can we recover a document somebody wrecked?
Documents version automatically, and you can mark a version by hand before a change you are unsure about. Between the two you can get back to a known state. Files that are not Drive documents are covered by the backups we run on the site rather than by document versioning.
Will our Word documents work?
They import into the editor. How cleanly depends on the document, and a heavily formatted template will not come through as well as a plain memo. We test against your real files during the build rather than against a sample, so you find out early.
Does it run alongside ERPNext?
Yes, and that is the strongest case for choosing it. Both are Frappe applications, so Drive can run on the same site with the same user accounts. One login for your staff, and one system for us to back up.
What does a migration actually involve?
An inventory of what you hold, a decision about what is worth bringing, the copy itself, and rebuilding the sharing model on the other side. The copy is the easy part. Expect the decisions to take longer than the transfer does.
What is not included?
We manage Drive, the site it runs on and the access model around it. We do not write your documents, and we are not a general help desk for how your staff organise their own folders. Where you want end user training we will scope it, and we would rather train a few people properly than run one session for everybody.
What is the difference between the two plans?
Standard covers the build, the configuration and ongoing requests handled in order. Priority runs two active requests in parallel, turns them around faster, and adds a quarterly access review. A business with one team and a settled structure is usually fine on Standard.
​Contact

Ask Us Anything

We’d love to hear from you!